Part-Time Store Team Leader | Coaching & Service

Co-op Careers; Hollins; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company in the United Kingdom is seeking a Customer Team Leader to join their team in Hollins. This part-time role offers varied shifts with a pay of £13.99 per hour and includes responsibilities such as leading team members, delivering exceptional customer service, and supporting store management. The position comes with comprehensive benefits, including training, discounts, a pension scheme, and a focus on personal development. The ideal candidate should have strong people skills and a commitment to customer satisfaction.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on Co-op products

Full paid training

Virtual healthcare services

Employee assistance service

Qualifications

• 18 years or over to authorise age-related sales.
• Genuine care for the needs of customers and members.
• Flexibility to work varied shifts.

Responsibilities

• Provide friendly and thoughtful service daily.
• Develop team capabilities through coaching and training.
• Ensure the store is safe, legal, and operational.
• Support the store manager and manage HR processes.
• Lead new product introductions in the store.
• Engage with the local community as per Co-op's plan.

Skills

Customer service skills

Organisational skills

Problem-solving skills

Team leadership

Communication skills

Job description

A leading retail company in the United Kingdom is seeking a Customer Team Leader to join their team in Hollins. This part-time role offers varied shifts with a pay of £13.99 per hour and includes responsibilities such as leading team members, delivering exceptional customer service, and supporting store management. The position comes with comprehensive benefits, including training, discounts, a pension scheme, and a focus on personal development. The ideal candidate should have strong people skills and a commitment to customer satisfaction.