Part-Time Outpatient Receptionist – Patient Services

James Paget University Hospitals NHS Foundation Trust; Gorleston-on-Sea; On-site; GBP 20,000 - 25,000; Part time

Job summary

A UK-based healthcare facility is seeking a Receptionist to provide full reception services in the Dermatology Outpatients team. Responsibilities include maintaining patient information, booking appointments, and ensuring high standards of customer care. Candidates should have 4 GCSEs including math and English, plus NVQ 2 in Customer Care or relevant administration experience. The role is part-time (22.5 hours per week) and requires strong communication and organizational skills.

Qualifications

• Basic knowledge of the Receptionist role.
• Knowledge of confidentiality and data protection in healthcare.

Responsibilities

• Provide first point of contact for patients and visitors.
• Maintain accurate information and patient demographics.
• Book future appointments and record non-attendances.

Skills

Good keyboard/IT skills

Good communication skills

Ability to work in a pressurised environment

Good organisational/time management skills

Ability to work flexibly

Accurate document presentation

Education

4 GCSEs grade D or above including mathematics and English or equivalent

NVQ 2 in Customer Care

Job description

A UK-based healthcare facility is seeking a Receptionist to provide full reception services in the Dermatology Outpatients team. Responsibilities include maintaining patient information, booking appointments, and ensuring high standards of customer care. Candidates should have 4 GCSEs including math and English, plus NVQ 2 in Customer Care or relevant administration experience. The role is part-time (22.5 hours per week) and requires strong communication and organizational skills.