Part-Time Outpatient Receptionist – Patient Services

NHS; Gorleston-on-Sea; On-site; GBP 20,000 - 25,000; Part time

Job summary

A regional healthcare provider is seeking an experienced Receptionist for its Dermatology Outpatients team in Gorleston-on-Sea. This part-time role (22.5 hours/week) involves providing comprehensive reception services, ensuring patient information is managed effectively, and offering exemplary customer care. Candidates should have relevant qualifications and an ability to work under pressure in a clinical environment. Flexibility for shifts including weekends is necessary.

Qualifications

• Experience in face-to-face customer service.
• Knowledge of confidentiality and data protection in healthcare.
• Experience with NHS IT systems.

Responsibilities

• Provide first point of contact for patients and families.
• Maintain patient information and demographics.
• Support clinical staff in meeting information standards.

Skills

Good communication skills

Good keyboard/IT skills

Organisational/time management skills

Ability to work under pressure

Ability to adapt to different practices

Education

4 GCSEs grade D or above including mathematics and English

NVQ 2 in Customer Care or administration experience

Job description

A regional healthcare provider is seeking an experienced Receptionist for its Dermatology Outpatients team in Gorleston-on-Sea. This part-time role (22.5 hours/week) involves providing comprehensive reception services, ensuring patient information is managed effectively, and offering exemplary customer care. Candidates should have relevant qualifications and an ability to work under pressure in a clinical environment. Flexibility for shifts including weekends is necessary.