Part-Time Head Veterinary Receptionist - Client Experience Lead

Vets for Pets; Highweek; On-site; GBP 10,000 - 40,000; Part time

Job summary

A veterinary practice in Highweek is looking for a part-time Head Receptionist. You will oversee the reception team, ensuring top-notch customer service and managing administrative duties. The ideal candidate will have strong communication skills, be computer literate, and able to build lasting relationships with clients and their pets. Offering a wage of £14.50-£15.50 per hour along with benefits, including discounts and in-house career development opportunities.

Benefits

20% discount at Vet Group

Career development opportunities

Pension

Holiday allowance

Qualifications

• Previous admin experience is mandatory.
• Veterinary practice receptionist experience is preferred.

Responsibilities

• Oversee the reception team and manage daily tasks.
• Provide exceptional service to clients and care for their pets.
• Build strong relationships with clients and practice team.
• Re-assess protocols to improve the client journey.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines of the practice.

Skills

Customer service

Computer literacy

Team management

Communication

Job description

A veterinary practice in Highweek is looking for a part-time Head Receptionist. You will oversee the reception team, ensuring top-notch customer service and managing administrative duties. The ideal candidate will have strong communication skills, be computer literate, and able to build lasting relationships with clients and their pets. Offering a wage of £14.50-£15.50 per hour along with benefits, including discounts and in-house career development opportunities.