Part-Time GP Receptionist & Admin (AI Scheduling)

Penns Recruitment; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare staffing agency is seeking a part-time Receptionist / Administrator for a GP surgery in Sutton Coldfield. The role involves managing appointments, handling patient inquiries, and maintaining medical records alongside a reception team serving 15,000 patients. Candidates should possess excellent communication skills and proficiency in Microsoft Office. The position requires strict adherence to confidentiality and excellent customer service. Work hours are Tuesday and Wednesday from 07:45 to 18:30.

Qualifications

• Must be able to communicate effectively with individuals at all levels.
• Adhere to strict confidentiality protocols.
• Proficient in using Microsoft Office applications.

Responsibilities

• Answer patient calls and manage the use of AI technology.
• Book patient arrivals for healthcare professionals.
• Register new patients and explain procedures.
• Handle private service charges and payments.
• Log details of visitors and notify contacts.
• Communicate urgent matters during staff handovers.

Skills

Excellent communication skills

Understanding of confidentiality

Proficiency in Microsoft Office / Word

Customer service skills

Job description

A healthcare staffing agency is seeking a part-time Receptionist / Administrator for a GP surgery in Sutton Coldfield. The role involves managing appointments, handling patient inquiries, and maintaining medical records alongside a reception team serving 15,000 patients. Candidates should possess excellent communication skills and proficiency in Microsoft Office. The position requires strict adherence to confidentiality and excellent customer service. Work hours are Tuesday and Wednesday from 07:45 to 18:30.