Part-Time Customer Team Leader: Lead, Coach & Deliver Service

Co-op Group; Llanelli; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent retail organization in Llanelli is seeking a Customer Team Leader to provide outstanding service and manage store operations. Responsibilities include developing team capabilities, ensuring compliance, and engaging with the community. The ideal candidate should demonstrate great people skills and the ability to lead and support their team. This part-time role offers flexible shifts, full training, and additional benefits such as a discount on store products and 36 days of holiday, making it a great opportunity for growth and development.

Benefits

Paid training

30% store discount

Pension scheme with 10% employer contributions

36 days of holiday

Access to virtual healthcare services

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• Ability to manage team dynamics and support on the shop floor.
• Strong organisational and problem-solving skills.

Responsibilities

• Provide friendly service and manage store operations.
• Develop team capabilities through coaching and training.
• Ensure store compliance and manage stock accuracy.
• Support store manager with HR processes and community engagement.

Skills

Great people skills

Organisational skills

Problem-solving skills

Flexibility to work varied shifts

Job description

A prominent retail organization in Llanelli is seeking a Customer Team Leader to provide outstanding service and manage store operations. Responsibilities include developing team capabilities, ensuring compliance, and engaging with the community. The ideal candidate should demonstrate great people skills and the ability to lead and support their team. This part-time role offers flexible shifts, full training, and additional benefits such as a discount on store products and 36 days of holiday, making it a great opportunity for growth and development.