Part-Time Customer Support Specialist — Collaborative & Growth

First Recruitment Services; Hove; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency in Hove is seeking a part-time Customer Support Executive to join their friendly team. The ideal candidate will have experience in customer service and be able to engage confidently with clients in both B2B and B2C contexts. Responsibilities include managing customer communications, responding to queries, and scheduling appointments. This role offers competitive rates of pay along with benefits such as annual leave and a pension scheme.

Benefits

31 days annual leave pro rata

Pension scheme

Free onsite parking

Opportunity for career development

Qualifications

• Experience in a busy customer service environment.
• Ability to engage confidently with customers in B2B and B2C settings.
• Previous experience in a call centre or administrative role.

Responsibilities

• Communicate with customers via phone, email, social media, and online chat.
• Respond to customer queries and requests.
• Schedule and manage customer appointments.

Skills

Customer engagement

Teamwork

Professional communication

Job description

A recruitment agency in Hove is seeking a part-time Customer Support Executive to join their friendly team. The ideal candidate will have experience in customer service and be able to engage confidently with clients in both B2B and B2C contexts. Responsibilities include managing customer communications, responding to queries, and scheduling appointments. This role offers competitive rates of pay along with benefits such as annual leave and a pension scheme.