Part-Time Customer Service & Admin — Logistics Hub

InPost Ltd.; Truro; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading logistics provider is seeking a Part Time Customer Service Support to join their Truro team. You will handle customer inquiries, manage depot operations, and support administrative tasks while ensuring high standards in service. Ideal candidates will possess strong communication and problem-solving skills in a fast-paced environment. This role offers a competitive salary of £12.21 per hour and various perks, including a pension scheme and life insurance.

Benefits

Competitive Pension Scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Program

Qualifications

• Strong communication skills are essential for addressing customer inquiries.
• Ability to work under pressure in a fast-paced environment is required.
• Team collaboration is crucial for maintaining service quality.

Responsibilities

• Work closely with the team to understand customer and supplier requirements.
• Handle customer enquiries and input data.
• Perform general administration duties and support with ad hoc tasks.
• Investigate and resolve customer queries efficiently.

Skills

Good written and verbal communication skills

Able to work under pressure

Team player

Problem Solving

Excellent time-management skills

Ability to communicate effectively at all levels

Accuracy

Job description

A leading logistics provider is seeking a Part Time Customer Service Support to join their Truro team. You will handle customer inquiries, manage depot operations, and support administrative tasks while ensuring high standards in service. Ideal candidates will possess strong communication and problem-solving skills in a fast-paced environment. This role offers a competitive salary of £12.21 per hour and various perks, including a pension scheme and life insurance.