Part-Time Customer Advisor - Home Improvement & Service

B&Q Limited; Shirley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer is seeking a Customer Advisor in Shirley, United Kingdom. This part-time role requires excellent customer service skills and a passion for assisting customers with their home improvement projects. Team members will engage in stock management and store presentation, while also being trained in various skills. The position offers a competitive salary, benefits including a pension scheme, generous holiday, and a commitment to diversity and inclusion.

Benefits

Award-winning pension scheme

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Friendly and outgoing attitude with a passion for helping others.
• Willingness to learn new skills and technology.
• Ability to work on a flexible rota including weekends and holidays.

Responsibilities

• Provide excellent customer service and assist with home improvement projects.
• Manage stock, set up displays, and ensure store presentation.
• Engage with customers to understand their needs and offer suitable solutions.

Skills

Customer service

Teamwork

Flexibility

Job description

A leading home improvement retailer is seeking a Customer Advisor in Shirley, United Kingdom. This part-time role requires excellent customer service skills and a passion for assisting customers with their home improvement projects. Team members will engage in stock management and store presentation, while also being trained in various skills. The position offers a competitive salary, benefits including a pension scheme, generous holiday, and a commitment to diversity and inclusion.