Part-Time Admin Assistant — Clapham & East London Cover

British Pregnancy Advisory Service (BPAS); City Of London; On-site; GBP 28,000 - 32,000; Part time

Job summary

A leading reproductive healthcare charity in London is seeking a part-time Admin Assistant to support office operations. You will work 15 hours a week, primarily at our Clapham unit, assisting with administrative tasks and ensuring clients receive excellent service. The ideal candidate will have experience in office administration and a friendly demeanor. This role requires flexible coverage of another unit as needed, offering a supportive work environment and opportunities for personal growth.

Benefits

34 days annual leave

Life assurance

Defined contribution pension scheme

Access to GP 24/7

Mental fitness app and counselling support

Online and lifestyle benefits

Family-friendly policies

Qualifications

• Proven experience within an office environment.
• Excellent communicator and positive attitude.
• Ability to handle face-to-face interactions with patients.

Responsibilities

• Answer and direct telephone queries.
• Check and complete BPAS and legal paperwork.
• Monitor and amend appointment lists.

Skills

Office administration experience

Excellent communication skills

Attention to detail

Experience with clerical procedures

Ability to handle upset clients

Education

English and Maths qualification (GCSE A to C)

Competent in Microsoft Office (Word, Excel, Outlook)

Job description

A leading reproductive healthcare charity in London is seeking a part-time Admin Assistant to support office operations. You will work 15 hours a week, primarily at our Clapham unit, assisting with administrative tasks and ensuring clients receive excellent service. The ideal candidate will have experience in office administration and a friendly demeanor. This role requires flexible coverage of another unit as needed, offering a supportive work environment and opportunities for personal growth.