Padel Co-ordinator

Virgin Active (Corporate Account); West Horndon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness organization in West Horndon is looking for a Padel Co-ordinator to manage and develop an engaging padel programme. Responsibilities include coordinating classes, overseeing safety, and ensuring excellent service standards. The successful candidate will possess strong interpersonal skills, relevant padel accreditation, and a passion for coaching. Benefits include gym membership, discounts, and paid leave. This role requires flexibility across various working hours.

Benefits

Complimentary gym membership

Discounts on Virgin products

30 days holiday plus bonus birthday day

Employee Assistance Programme

Qualifications

• Accreditation recognized within the UK.
• Proven ability to develop successful Padel programmes.
• Flexible attitude to work patterns including evenings and weekends.

Responsibilities

• Coordinate a world class padel program.
• Deliver padel events and workshops.
• Foster an inclusive padel community.
• Evaluate quality of padel classes and programs.
• Oversee padel coaching staff and standards.

Skills

Excellent people skills

Organisational skills

Time management

Coaching and training

Interpersonal skills

Education

Accreditation from a reputable Padel certification

Job description

Overview

We're looking for a Padel Co-ordinator to be responsible for the successful running, development and management of our Padel programme. You will be key in ensuring we have an exciting and engaging Padel offering in our club, which has the highest standards of quality and professionalism and lives up to our world class experiences.

Responsibilities

• Coordinating a world class padel program ensuring the courts are optimised to have the right balance of private coaching, inclusive classes and member bookings
• Delivering key padel events, workshops and experiences.
• Fostering a positive and inclusive padel community, ensuring a welcoming and supportive environment for all participants.
• Collaborating with cross-functional teams to integrate padel offerings into wider club wellness programs and initiatives.
• Monitoring and evaluating the quality and effectiveness of padel classes and programs, through monitoring classes and app rating, implementing improvements as needed.
• For Safeguarding Children & Vulnerable Adults Policy for the club and ensure any concerns are reported correctly and through the correct channels.
• Coaching our members
• Developing a working relationship with the LTA and other professional associations.
• Liaising with other departments on joint activities - in particular with the Junior Activities Supervisor, Swim Coordinator and Tennis coordinator in supporting the provision of racquets activities for children
• Ensuring all new members receive a padel assessment and club rating as part of a full induction.
• Ensuring all classes and lessons are adequately covered by trained staff and in compliance with statutory guidelines at all times.
• Providing supervision the padel team, ensuring they are inspired to achieve high standards of member service, safety and brand standards at all times
• Supporting the Racquets Manager to run a commercially successful Padel product, leading to in positive KPI results
• Hiring and retaining the best Padel team in the industry
• Facilitating team engagement through team member classes and training.
• Ensuring padel coaches are receiving a high-quality assessment monthly in club and more frequently if a risk class, inadequate feedback or low app rating

What you’ll need to be successful

• To be successful, you'll have excellent people skills and a flexible approach. Friendly and accessible to team members, members and their children; you'll have strong interpersonal, organisational and time management skills
• Accreditation from a reputable Padel certification, qualification and Accreditation recognised within the UK
• Proven ability to develop and implement successful Padel programmes
• Previous experience in coordinating self employed coaches and a padel programme of similar size and scale and therefore of ensuring compliance with racquet industry standards and health and safety responsibilities
• You thrive on exceeding targets and creating world class experiences.
• Excellent people skills, and a passion for training, coaching and developing coaches
• Previous experience of dealing with complaints politely and efficiently is required.
• Excellent administration and organisation skills and proficient in using a computer.
• A flexible attitude to working patterns with ability to work evenings, weekends and public holidays as required.
• Enhanced DBS clearance before start date

Benefits

• Complimentary gym membership for you and a buddy
• Discount on loads of Virgin products and services
• 30 days holiday (pro rata), plus bonus birthday day
• Salary Finance - financial wellbeing
• Employee Assistance Programme