PA & Office Manager

Mid Cheshire Hospitals; Crewe; On-site; GBP 22,000 - 25,000; Full time

Job summary

A healthcare provider in Cheshire seeks a Band 4 PA & Office Manager for the Paediatric Audiology service. The candidate will provide a comprehensive secretarial service to consultant staff, organise workloads, and ensure efficient service delivery. Responsibilities include managing appointments, prioritising tasks, and representing the division in meetings. Essential skills include excellent secretarial and organisational abilities, along with the capability to exercise good judgment. This position offers a chance to contribute to the healthcare community in a supportive environment.

Qualifications

• Strong secretarial skills with ability to manage tasks efficiently.
• Organisational skills to handle diary commitments and prioritise workload.
• Excellent communication skills for liaising with teams and departments.

Responsibilities

• Provide a comprehensive secretarial service to medical teams.
• Proactively manage diaries and appointments.
• Exercise judgment for dealing with queries and urgency.

Skills

Secretarial skills

Organisational skills

Communication skills

Judgement abilities

Tools

Microsoft Office

Specialist computer systems

Job description

Position Overview

An opportunity has arisen to join the Paediatric Audiology service at MCHT as a Band 4 PA & Office Manager.

The post holder will provide a comprehensive, quality, confidential secretarial service to Consultant staff and their medical teams, or to clinical professional teams as appropriate. A key requirement of the job is to organise workload with the Consultants/clinical teams and co-ordinate their activities to ensure that an efficient service is provided. The post holder will be expected to monitor and assess workload amongst the team, including being able to identify and step-in to fill gaps, to ensure continuity of services.

It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues in the administrative team.

Key Responsibilities

• Provide a comprehensive secretarial service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.
• Proactively manage diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/others are briefed on any difficulties, problems or issues.
• Exercise own judgement, based on acquired knowledge and experience, as to when to deal with queries personally and when to contact the Consultants or clinical professional, and with what degree of urgency, according to agreed guidelines.
• Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and be able to obtain information using the Internet.
• Represent the Division at meetings, both as a participant, and/or to produce minutes, document notes and action plans, distributing information as required.
• Prioritise work, and take appropriate steps to manage incoming and outgoing requests for action and/or information, including follow up, according to agreed timescales.

Full duties included in the attached job description.

About the Trust

Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area’s largest employers.

Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.

As part of the national New Hospital Programme, we’re reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on ourHealthier Futures website.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Contact & Closing Date

Please see attached JD for full information or contact the paediatric audiology department who will be able to answer any queries.

This advert closes on Monday 19 Jan 2026.