Overnight Operations Lead – Luxury Hotel

Nobu Hotel London Portman Square; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking an Assistant Night Manager to ensure exceptional service and operational excellence during overnight hours. The successful candidate will oversee hotel operations, act as the primary contact for guest inquiries, and lead the night team. Strong leadership, proactive problem-solving skills and experience in luxury hospitality are essential. Attractive benefits include discounted stays, wellness initiatives and up to 33 holiday days based on service length.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties

Discounted Pilates classes and wellness treatments

Innovative learning and development opportunities

Free meals while on duty

Qualifications

• Experience in front of house or night management in luxury hospitality.
• Strong communication skills and a commitment to service excellence.
• Ability to mentor and lead a team effectively.

Responsibilities

• Oversee hotel operations during evening and overnight hours.
• Act as primary contact for guest enquiries and complaints.
• Lead and mentor the night team.

Skills

Leadership

Communication

Proactive problem solving

Job description

A luxury hotel in London is seeking an Assistant Night Manager to ensure exceptional service and operational excellence during overnight hours. The successful candidate will oversee hotel operations, act as the primary contact for guest inquiries, and lead the night team. Strong leadership, proactive problem-solving skills and experience in luxury hospitality are essential. Attractive benefits include discounted stays, wellness initiatives and up to 33 holiday days based on service length.