Overnight Club Host

Rocket Padel; Ilford; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading fitness company in Ilford is looking for an Overnight Club Host to oversee operations during late-night hours from midnight to 7 AM. This temporary position is crucial for ensuring safety and efficiency, especially during Ramadan 2026. Responsibilities include managing staff, maintaining high customer service standards, and handling operational needs. The ideal candidate is social, has supervisory experience, and a passion for sports. This role offers a unique opportunity to join a fun, inclusive team.

Qualifications

• Experience in a supervisory role within hospitality, entertainment, or sports.
• Ability to work under pressure during late-night hours.
• Customer service experience with conflict resolution skills.

Responsibilities

• Oversee the venue during overnight hours and manage staff.
• Act as the point of contact for security and safety concerns.
• Provide excellent customer service and handle complaints.

Skills

Interacting with people

Supervisory experience

Passion for sports

Reliability

Time management

Customer service

Adaptability to tasks

Job description

Overview

Job Title: Overnight Club Host
Location: Rocket Padel Ilford
Hours: Midnight – 7:00 AM (Overnight Shift)
Duration: Temporary position for Ramadan 2026 (Expected dates: February – April 2025)

About Rocket Padel:
Rocket Padel is on an exciting journey to create the most fun, open, and social exercise community for everyone. Since 2018, we’ve expanded rapidly across Scandinavia with over 100 courts, and we’ve now launched in the UK. In 2023, we opened our first venue in Bristol and are now gearing up to launch London’s largest indoor Padel venue.

Our mission is to make sports and fitness accessible and enjoyable for all, and we’re looking for passionate individuals to join our team as we continue to grow!

Your Mission at Rocket Padel

We are seeking an Overnight Duty Manager to oversee the smooth operation of Rocket Padel Ilford during our extended hours for Ramadan 2026. This temporary position will be key to ensuring that our venue operates safely and efficiently during late-night hours (midnight to 7am) as we expand our opening times for the Ramadan season.

In this role, you will be responsible for managing the venue overnight, ensuring excellent customer service, maintaining the facilities, and handling any operational needs that arise during the late-night shift.

As part of our exciting growth, we’re also opening further sites in 2026 as well as our existing sites. This temporary role provides an excellent opportunity to gain valuable experience and could lead to a permanent position at the new location. As a member of our team, you’ll play a key part in our mission to create a fun, accessible, and social fitness community while gaining insights into how we operate across multiple venues.

Key Responsibilities

• Operational Oversight: Ensure smooth running of the venue during overnight hours, including managing staff, maintaining high customer service standards, and keeping the facilities operational.
• Security & Safety: Act as the point of contact for all security and safety concerns, ensuring a safe environment for both customers and staff.
• Customer Service Excellence: Provide a top-notch customer experience, handling any complaints or issues quickly and professionally, while maintaining a friendly atmosphere.
• Team Supervision: Lead a small team of staff, including baristas, security, and cleaning staff, ensuring they are trained, motivated, and equipped to do their jobs effectively.
• Maintenance & Cleanliness: Oversee basic venue maintenance and ensure the facility is clean, tidy, and fully operational.
• Cash Handling & Reporting: Manage cash transactions and complete shift-end reports for the management team.
• Problem Solving: Address any incidents or issues that arise, from customer complaints to emergency situations.
• Communication: Maintain clear communication with the Club Manager and other team members, reporting any operational issues or successes during the night shift.

What You Need to Embark

• Is social and enjoys interacting with people.
• Has experience in a supervisory role within hospitality, entertainment, or sports, and can lead a team effectively.
• Has a passion for sports, especially racket sports, fitness, and well-being.
• Is reliable and able to work well under pressure, especially during late-night hours.
• Has excellent time management and organizational skills.
• Is comfortable using social media and other platforms to enhance the customer experience.
• Has experience in customer service, with a knack for resolving issues in a friendly and professional manner.
• Can adapt to different tasks, such as handling admin, running the café, supporting the shop, or meeting and greeting customers.

About the Role

• Job Type: Temporary (for Ramadan 2026)
• Salary: £25,000 - £30,000 (pro rata anddepending on experience)
• Shift Hours: Midnight – 7:00 AM (8-9 hour shift)
• Availability: Evening and weekend shifts required
• Location: Ilford, IG1 3PS (local proximity preferred)
• Experience: Previous customer service experience is a plus (1 year preferred)

Why Rocket Padel:
Joining Rocket Padel means being part of a growing company at the forefront of the Padel movement. This temporary role offers a unique opportunity to get involved in a high-energy, fun environment with room for growth and development.

We are a diverse, inclusive, and equal opportunity workplace. We encourage applicants from all backgrounds, identities, and abilities to apply and help us create a welcoming and positive environment for all.