Outpatients Administration Specialist - Patient Pathways RTT

Belmont Recruitment; Lincoln; On-site; GBP 18,000 - 25,000; Full time

Job summary

A healthcare recruitment agency is seeking an experienced Outpatients Administration Assistant to support a busy outpatient appointment service within a large NHS organization in Lincolnshire. This temporary position demands expertise in managing outpatient appointments, tracking patient care pathways, and maintaining accurate records using hospital administration systems. The ideal candidate will demonstrate customer service skills and thrive in fast-paced environments. Interested candidates should apply with an up-to-date CV ASAP.

Qualifications

• Experience in a customer-focused or administrative role.
• Ability to work effectively in a fast-paced environment and meet tight deadlines.

Responsibilities

• Booking and managing outpatient appointments.
• Tracking patients along their care pathway.
• Maintaining accurate patient records using hospital administration systems.
• Liaising with clinicians and internal departments.
• Managing appointment changes and cancellations.
• Providing professional reception and telephone services.
• Identifying potential breaches and escalating concerns.
• Supporting outpatient clinics and reception duties.
• Assisting with the induction and training of new staff.

Skills

Customer service skills

Time management

Communication skills

Tools

CareFlow PAS

Job description

A healthcare recruitment agency is seeking an experienced Outpatients Administration Assistant to support a busy outpatient appointment service within a large NHS organization in Lincolnshire. This temporary position demands expertise in managing outpatient appointments, tracking patient care pathways, and maintaining accurate records using hospital administration systems. The ideal candidate will demonstrate customer service skills and thrive in fast-paced environments. Interested candidates should apply with an up-to-date CV ASAP.