Outpatient Patient Administrator – Friendly Reception

Chelsea and Westminster Hospital NHS Foundation Trust; Isleworth; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading healthcare institution is seeking an Assistant Patient Administrator for the Gynae and Paeds Reception. The role involves providing a high standard of customer care in a busy outpatient environment. Candidates must have excellent communication skills and previous reception experience. The position offers working hours from 9am to 5pm, Monday to Friday, and requires flexibility for weekend shifts. Join a dedicated team that values patient-centered service and continuous improvement.

Qualifications

• Experience providing high-level customer care.
• Previous reception experience is essential.
• Excellent communication skills required.

Responsibilities

• Provide a customer-focused reception service for patients and visitors.
• Ensure reception areas are always manned.
• Process follow-up appointments and assist patients with check-in.

Skills

Customer service skills

Communication skills

Reception experience

Empathy

Job description

A leading healthcare institution is seeking an Assistant Patient Administrator for the Gynae and Paeds Reception. The role involves providing a high standard of customer care in a busy outpatient environment. Candidates must have excellent communication skills and previous reception experience. The position offers working hours from 9am to 5pm, Monday to Friday, and requires flexibility for weekend shifts. Join a dedicated team that values patient-centered service and continuous improvement.