Outpatient Clinic Scheduler & Patient Services Lead

NHS; East Grinstead; On-site; GBP 24,000 - 27,000; Part time

Job summary

A leading healthcare provider is seeking an outpatient dressing clinic coordinator to manage appointment scheduling and maintain effective communication with patients and medical teams. The role requires familiarity with healthcare environments and excellent IT skills. Candidates must have GCSEs in Maths and English and NVQ Level 3 or equivalent. This part-time position offers a salary of £24,937 to £26,598 annually, pro rata, within East Grinstead. Candidates must be prepared for a DBS check.

Qualifications

• Experience dealing with public/customer service experience.
• Familiarity with a health service environment.
• Knowledge of secretarial or administrative procedures.

Responsibilities

• Book and amend appointments for patients as required.
• Manage capacity within the clinics.
• Provide and receive confidential and sensitive information.

Skills

Customer service

IT skills

Communication

Education

Maths and English GCSE or equivalent

NVQ Level 3 or equivalent

Tools

Word

Outlook

Excel

Job description

A leading healthcare provider is seeking an outpatient dressing clinic coordinator to manage appointment scheduling and maintain effective communication with patients and medical teams. The role requires familiarity with healthcare environments and excellent IT skills. Candidates must have GCSEs in Maths and English and NVQ Level 3 or equivalent. This part-time position offers a salary of £24,937 to £26,598 annually, pro rata, within East Grinstead. Candidates must be prepared for a DBS check.