Outpatient Administrative Specialist

NHS; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Manchester is looking for a Clerical Administrator to manage patient interactions and ensure accurate record-keeping. This role requires excellent communication and administrative skills, as you'll be working directly with patients and health professionals. An empathetic approach is essential, and experience in a healthcare setting is preferred. The position offers a dynamic work environment, contributing to patient care and service delivery.

Qualifications

• Experience of administrative or clerical work including a customer-facing dimension.
• Experience of working within the national health service.

Responsibilities

• Welcome patients and update patient records on the system.
• Register new patients and add referrals onto the administration system.
• Ensure clinic outcomes are actioned effectively and timely.

Skills

Excellent communication and interpersonal skills

Good telephone manner

IT literate

Familiarity with Microsoft office applications

Education

Diploma or equivalent experience

ECDL or equivalent

Job description

A leading healthcare provider in Manchester is looking for a Clerical Administrator to manage patient interactions and ensure accurate record-keeping. This role requires excellent communication and administrative skills, as you'll be working directly with patients and health professionals. An empathetic approach is essential, and experience in a healthcare setting is preferred. The position offers a dynamic work environment, contributing to patient care and service delivery.