Outdoor Supervisor: Lead Field Officers and Community Impact

Marston Holdings; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent parking and street management company in Birmingham is seeking a Supervisor to lead a team of Civil Enforcement Officers. The role involves conducting briefings, addressing queries, patrolling public areas, and issuing tickets. Ideal candidates will have experience in a supervisory role and possess strong communication skills. The company fosters an inclusive environment and offers various benefits including holiday entitlement and a pension scheme.

Benefits

20 days’ holiday including bank holidays

Colleague benefits for shopping, travel, and wellbeing

Enhanced Maternity & Paternity package

Pension Scheme

Qualifications

• Previous experience in a supervisory or management role.
• Ability to work shifts as required.
• Commitment to maintaining an inclusive and respectful work environment.

Responsibilities

• Lead a team of Civil Enforcement Officers and conduct daily briefings.
• Handle escalated queries from colleagues and the public.
• Patrol public car parks and streets while issuing tickets as necessary.

Skills

Excellent Communication Skills

Self-motivated

Customer-focused

Outdoor work preference

Initiative

Microsoft Office experience

Job description

A prominent parking and street management company in Birmingham is seeking a Supervisor to lead a team of Civil Enforcement Officers. The role involves conducting briefings, addressing queries, patrolling public areas, and issuing tickets. Ideal candidates will have experience in a supervisory role and possess strong communication skills. The company fosters an inclusive environment and offers various benefits including holiday entitlement and a pension scheme.