Outdoor Retail Shop Manager - Lead Sales & Service

Rohan Designs; Springfield; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading outdoor retailer in Scotland is searching for a Retail Shop Manager to enhance service quality in their Gretna concession. The successful candidate will utilize their exceptional management skills to lead the shop team towards meeting sales targets while providing outstanding customer service. You should possess excellent organizational skills, effective communication, and a passion for the outdoor adventure industry. The role includes structured training, a clothing allowance, and a comprehensive benefits package, making it an exciting opportunity for retail professionals.

Benefits

Structured sales and management training

In-house e-learning modules

Clothing allowance

50% discount on clothing

Staff Partnership programme

Pension scheme contributions

Life cover based on salary

Sales bonus scheme

Employee Assistance Scheme

Qualifications

• Excellent Retail Management skills within a retail environment.
• Passion for outdoor travel adventure is preferred.

Responsibilities

• Drive sales targets by assisting customers in selecting merchandise.
• Organise store rotas and manage staff shifts effectively.
• Train and motivate sales staff on selling procedures.
• Maintain high standards of store merchandising.
• Share product knowledge and engage the store team.

Skills

Exceptional customer service skills

Organisational skills

Attention to detail

Effective verbal communication

Ability to challenge others

Training and delegation skills

Time Management Skills

Job description

A leading outdoor retailer in Scotland is searching for a Retail Shop Manager to enhance service quality in their Gretna concession. The successful candidate will utilize their exceptional management skills to lead the shop team towards meeting sales targets while providing outstanding customer service. You should possess excellent organizational skills, effective communication, and a passion for the outdoor adventure industry. The role includes structured training, a clothing allowance, and a comprehensive benefits package, making it an exciting opportunity for retail professionals.