Outbound Sales Specialist

Sytner; Greater London; On-site; GBP 30,000 - 55,000; Full time

Job summary

A leading automotive dealership in Greater London seeks an Outbound Sales Specialist to re-engage existing clients and identify vehicle upgrade opportunities. This telephone-based role emphasizes customer relationships and offers a competitive salary with an achievable OTE of £55,000. Ideal candidates have experience in telesales and strong communication skills. Industry-leading benefits include enhanced holiday entitlement and discounted gym memberships.

Benefits

Manufacturer-subsidised Car Purchase schemes

Discounted MOT, servicing, and parts

Colleague referral bonus

Discounts on gym memberships

Qualifications

• Experience in a customer-facing, telesales, or phone-based outbound role is preferred.
• Ability to identify customer cues and uncover sales opportunities.
• Strong attention to detail and organizational skills.

Responsibilities

• Contact existing customers to identify upgrade opportunities.
• Promote sales offers and book sales appointments.
• Work closely with teams to generate quality leads.

Skills

Customer service experience

Telesales experience

Strong communication skills

Organizational skills

Job description

Sytner Group are excited to offer a permanent opportunity for a outbound Sales Specialist with a dedicated focus on outbound prospecting of our existing client base.

This is a dynamic, telephone-based role aimed at re-engaging clients from our database and, crucially, identifying opportunities within the Service Department where customers may be in a strong position to upgrade or change their vehicle.

About the Role

At Sytner Jaguar Land Rover South West London, we are looking for an individual with experience in customer service, telesales, or outbound sales to join our team in a uniquely focused outbound Sales Specialist position.

Unlike a traditional showroom-based role, this position is exclusively outbound, centred around telephone-based prospecting of our existing customers. You will play a key role in maintaining strong relationships with our clients and helping them explore new vehicle opportunities.

Your responsibilities will include:

• Proactively contacting existing customers by telephone using our customer database
• Identifying clients in our Service Department who may be eligible or ready to upgrade or change their vehicle
• Promoting relevant sales offers, finance options, and new model releases
• Booking sales appointments in the dealership
• Working closely with both Aftersales and Sales teams to generate quality leads
• Ensuring every customer interaction reflects the high standards of the Sytner brand

This is a performance-driven role, ideally suited to individuals who enjoy engaging with customers, identifying opportunities, and influencing outcomes.

Sytner Sales Executives work a variety of flexible patterns, which may include weekends, to ensure customer availability is met.

What You'll Get in Return

Alongside a competitive salary and an achievable OTE of £55,000, you'll receive:

• Manufacturer-subsidised Car Purchase schemes for you and your family
• Discounted MOT, servicing, and parts
• Colleague referral bonus scheme
• Discounts on gym memberships and major high street retailers

About You

We're looking for someone who:

• Has previous experience in a customer-facing, telesales, or phone-based outbound role
• Is confident and articulate over the phone
• Can identify subtle customer cues and uncover hidden sales opportunities
• Understands the customer journey and enjoys building lasting relationships
• Has strong organisational skills and attention to detail
• Holds a full UK driving licence (preferred)

You don't need previous automotive sales experience full training and support will be provided.

About Us

Sytner Group represents over 23 of the world's most prestigious automotive brands in more than 140 UK dealerships. We're passionate about developing talent and building lasting careers our latest colleague engagement survey scored us an outstanding 84%.

If you're ready to join a forward-thinking team and play a vital role in keeping our clients engaged, informed, and excited about their next vehicle, we'd love to hear from you.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.