Order & Demand Consultant

Caterpillar; Earl Shilton; On-site; GBP 55,000 - 68,000; Full time

Job summary

A global leader in construction and mining equipment is seeking an Order & Demand Consultant in Earl Shilton. This role involves managing NPI planning, ensuring alignment with product teams, and driving improvements in supply chain processes. Candidates should have strong analytical skills, effective communication abilities, and familiarity with S&OP tools. The position offers a competitive salary of £55,500‑£67,500 along with comprehensive benefits including 27 days annual leave and private medical schemes.

Benefits

27 days annual leave

Up to 12% bonus

Private medical and dental schemes

Contributory pension scheme

Qualifications

• Deep knowledge of S&OP processes.
• Ability to analyze complex data for decision-making.
• Experience in managing product introduction and demand strategy.

Responsibilities

• Manage NPI planning and ensure alignment with product teams.
• Lead supply plan response reviews and tackle demand-supply imbalances.
• Drive continuous improvement initiatives in S&OP processes.

Skills

NPI planning

Demand signal improvement

Supply plan response

Data analysis

Effective communication

Negotiation

Cross-functional teamwork

S&OP systems knowledge

Process improvement

Tools

Excel

PowerBI

Job description

Responsibilities

• Manage NPI planning including system set up, demand loaded & supply response. Connect closely with Product Teams to ensure alignment.
• Drive consistency & improvement to demand signal & supply plan accuracy through reviewing and validating various inputs and delivering training to order schedulers.
• Lead supply plan response review sessions to ensure supply closely aligns to demand through a 24-month horizon.
• Tackle demand‑supply imbalances with creative, data‑backed solutions.
• Partner with cross‑functional teams to ensure operational plans drive business results.
• Connect with corporate partners to benchmark & improve process efficiency.
• Track KPIs and lead continuous improvement projects to make our S&OP process smarter, faster and more reliable.
• Customer focus – putting the customer first, with data and training to help improve their S&OP understanding. Anticipate the customer's needs & take ownership of issues.
• Decision making and critical thinking – dealing with complex problems will be a daily challenge. Adapt quickly & solve problems to achieve better outcomes.
• Effective communications – actively listen, adapt style to different audiences, ensure understanding in both written and verbal communication.
• Negotiating – achieve win‑win outcomes whilst maintaining positive relationships.
• Business development – improve & introduce new processes to increase productivity & business results.
• Deep S&OP knowledge.
• Proven ability to unite cross‑functional teams and build consensus.
• Excellent analytical & communication skills.
• Passion for process improvement, providing information, support and upskilling teams in all facets related to S&OP.
• Comfort with S&OP systems including IBP, Excel and data visualization tools such as PowerBI.

Company

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. An exciting opportunity to join the Building Construction Products (BCP) Velocity Team as Order & Demand Consultant where you will be the bridge between sales, supply & success. Role Summary: You will directly support our global teams to ensure we are well positioned on NPI (New Product Introduction) Supply & Demand readiness, and manage detailed planning parameters to deliver BCPs growth goals. You will influence strategy, challenge assumptions and solve complex puzzles that impact global performance. This is a highly visible role with the opportunity to collaborate with leaders across multiple countries and functions.

After all, when your work can impact the entire world, it’s important to do work that matters.

About Caterpillar: Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For the past 100 years, we’ve been helping customers build a better, more sustainable world and are committed to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Compensation & Benefits

• Salary: £55,500‑£67,500 depending on experience.
• Benefits: 27 days annual leave + bank holidays, up to 12% bonus.
• Flexible buy‑in.
• Private medical, healthcare, vision & dental schemes.
• Green car scheme and more.
• Share scheme (50% company matched).
• Contributory pension scheme (company contribution double up to 10%).
• Free car parking.
• Caterpillar Advantage website.