Oracle HCM Systems Analyst

Telent Technology Services Limited; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A technology services company in the United Kingdom is seeking an Oracle HCM Systems Analyst. The role involves providing first-line support, troubleshooting system issues, and collaborating on system functionalities in a hybrid working environment. Key requirements include hands-on experience with Oracle Cloud Applications and excellent communication skills. This position offers a comprehensive benefits package, including 34 days of holiday and a company pension scheme.

Benefits

34 days holiday

Company pension scheme

Occupational health support

Qualifications

• Experience with Oracle Fusion HCM and providing first-line system support.
• Ability to troubleshoot and resolve system issues effectively.
• Strong communication skills are essential for collaboration.

Responsibilities

• Provide day-to-day functional support to the business.
• Investigate and troubleshoot system issues.
• Collaborate with teams to implement new system functionalities.
• Support testing and updates across Oracle HCM modules.

Skills

Oracle Cloud Applications (HCM / Fusion HCM)

System troubleshooting

Analytical mindset

Excellent communication skills

Job description

Oracle HCM Systems Analyst

Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7.

Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly.

This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month.

What you'll do:

• Providing day-to-day functional first line support to the business
• Investigate, troubleshoot, and resolve system issues
• Collaborate with relevant teams to implement new system functionalities
• Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements.
• Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively.
• Produce clear, high-quality documentation and sharing knowledge with the wider team
• Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience.
• Assist with change management initiatives, including adoption of new processes, system updates, and data management.

Who you are:

You're an experienced HR Systems professional with a solid background in Oracle Fusion HCM (Core HR) Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way.

Key Requirements:

• Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / Core HR modules)
• Experience in implementation and configuration of new system functionalities
• Experience providing 1st line system support and raising SR'sFamiliarity with ITIL processes and wider HR business processes.
• Strong analytical mindset with the ability to diagnose and resolve system issues
• Strong ability to translate business requirements into functional solutions
• Excellent communication skills, both written and verbal

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

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We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.