Optics Retail Assistant — Customer Care & Training

Boots; Hull and East Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retail optician is seeking a Retail Assistant in Hull and East Yorkshire. You will play a key role in customer interaction, assisting with eyeglass and contact lens orders and providing eye-care support. This position offers comprehensive training through a renowned program, ensuring career and personal development. Ideal candidates are passionate about customer service, with preferences for prior retail experience. Benefits include a discretionary bonus, employee discounts, and flexible working options.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading UK retail optician is seeking a Retail Assistant in Hull and East Yorkshire. You will play a key role in customer interaction, assisting with eyeglass and contact lens orders and providing eye-care support. This position offers comprehensive training through a renowned program, ensuring career and personal development. Ideal candidates are passionate about customer service, with preferences for prior retail experience. Benefits include a discretionary bonus, employee discounts, and flexible working options.