Opticians Data Governance Lead

BOOTS; City Of London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is seeking an Opticians Data Governance Lead in Nottingham to manage customer and product data effectively. This role emphasizes ensuring data compliance, fostering relationships with stakeholders, and requires strong communication and organizational skills. Benefits include a retirement savings plan, annual bonus, and generous employee discounts, promoting an inclusive environment.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling and support

Qualifications

• Good communication skills to translate detailed information for non-specialists.
• High attention to detail.
• Curious with the ability to investigate root causes.

Responsibilities

• Lead and support operational management of customer and product data.
• Ensure data compliance with regulations.
• Engage stakeholders in data governance processes.

Skills

Communication skills

Attention to detail

Problem-solving

Strong organization skills

Job description

Role

Role: Opticians Data Governance Lead

Contract: 12 M FTC

Shift pattern: Full Time

Location: Nottingham

Closing date: 13th November 2025

Recruitment Partner: Matthew Nelligan

About the role

The Data Governance Lead role sits within the Opticians Data and Programmes Team working with and reporting to the Data Manager.

The role plays a critical part in leading and supporting the operational management of customer and product data through every touchpoint in the customer journey; ensuring data is healthy, accurate, used responsibly and up to date. Working with a wide range of business stakeholders the role ensures our data, data systems and processes are compliant to all relevant regulations and data breadth and data quality is sufficient to enable the smooth running of the Opticians business.

Key responsibilities

• Good comms skills; able to "translate" detailed information for non-specialist business stakeholders.
• Possess high attention to detail.
• Enjoy working x-functionally with multiple business teams. Able to challenge and influence others to align to business processes.
• Comfortable resolving ambiguous situations & and problem solving.
• Curious and able to investigate to identify root cause for issues and recommend solutions.
• Strong organisation skills & able to manage several tasks simultaneously
• Knowledge of Opticians data landscape is desirable but not essential.
• Experience working within data protection or data governance environment is desirable but not essential.
• Role model Boots behaviours & values.

Key Measurables

• Deliver outputs to time & quality standards (e.g. DIAs, ROPAs).
• Stakeholders are engaged with & supporting data governance processes.
• Positive relationships maintained with all stakeholder teams.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

If Sucessful, one of our Talent Team will be in touch to discuss the recruitment process.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.