Optical Retail Assistant — Eye Care & Tech‑Savvy Service

Vision Express; Pulborough; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading optical retailer in the UK is looking for a Retail Optical Assistant in Reigate. This role involves delivering exceptional customer service, assisting with fittings, and supporting pre-screening eye tests using advanced technology. The ideal candidate will be passionate about eyewear and effective in communication. Employees will enjoy benefits such as free eyewear, holidays, and potential monthly bonuses. This is an opportunity to grow and develop within a prominent brand.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family & friends discounts

Employee wellbeing support

Opportunities to support global vision

Qualifications

• Confident in engaging with customers and recommending products.
• Passionate about eyewear and digital tools.
• A positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Product recommending

Digital tools proficiency

Strong communication

Teamwork

Job description

A leading optical retailer in the UK is looking for a Retail Optical Assistant in Reigate. This role involves delivering exceptional customer service, assisting with fittings, and supporting pre-screening eye tests using advanced technology. The ideal candidate will be passionate about eyewear and effective in communication. Employees will enjoy benefits such as free eyewear, holidays, and potential monthly bonuses. This is an opportunity to grow and develop within a prominent brand.