Optical Manager - Poole

Asda Stores Ltd.; Poole; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Poole is seeking a qualified dispensing optician to oversee the optical operation. You will manage a team of Optometrists and Optical assistants, ensure compliance with processes, and maintain high standards of customer care. Strong leadership and organizational skills are essential, along with a commitment to professional development. The position offers a variety of benefits, including a discretionary company bonus and excellent parental leave policies.

Benefits

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount

Wellbeing services access

GOC fees paid

Flexible working patterns

Qualifications

• Fully qualified dispensing optician registered with the GOC.
• Proven leadership skills in a fast-paced optics environment.
• Driven and ambitious to ensure the department meets its targets.

Responsibilities

• Oversee and manage the entire optical operation.
• Manage team of Optometrists and Optical assistants.
• Provide excellent patient care.

Skills

Leadership skills

Customer care skills

Coaching ability

Organizational skills

Education

Qualified dispensing optician registered with the GOC

Job description

Your Role At Asda

You'll be responsible for overseeing and managing the entire optician operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians.

You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customers’ needs. Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast‑paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively.

Responsibilities

• Oversee and manage the entire optical operation.
• Manage team of Optometrists and Optical assistants.
• Ensure compliance processes and procedures are followed.
• Review sales forecasting and department targets.
• Address customer queries and provide excellent patient care.
• Coach and develop team members.
• Maintain clinic management and shop floor processes.

Qualifications

• A fully qualified dispensing optician registered with the GOC.
• On track to meet the statutory points requirement for CPD.
• Confident in coaching others.
• Excellent customer and patient care skills.
• Driven and ambitious to ensure the department meets its targets.
• Proven leadership skills in a fast‑paced optics environment.
• Organised and able to manage time effectively.

Benefits

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online.
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Your professional indemnity insurance
• GOC fees paid
• CET package
• Flexible working patterns in accordance with 7 days opening
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be proud to be Asda and proud to be themselves.