Operations Team Lead

D R Newitt & Associates; Craigavon; On-site; GBP 35,000 - 45,000; Full time

Job summary

A well-established organisation is searching for an Operations Team Lead in Craigavon. This role will involve leading and developing a team to ensure operational excellence in a dynamic food environment. Candidates should have a background in team management, strong communication skills, and the ability to work with performance metrics. The position is full-time and permanent, offering opportunities for continuous improvement and development within the team.

Qualifications

• Previous experience in a team leader, supervisor, or people management role.
• Comfortable working with performance metrics and documentation.

Responsibilities

• Lead, coach, and develop a team to ensure strong operational performance.
• Oversee efficiency, processes, performance metrics, and service delivery.
• Support compliance, quality, and workplace best practices.

Skills

Strong communication and organisational abilities

Leadership qualities

Proactive hands-on approach

Tools

General IT skills

Job description

Operations Team Lead

Location: Craigavon

Shifts: Fixed shifts available - days, evenings, or nights

Contract: Permanent, Full-time

About the Role

A well-established organisation is seeking an Operations Team Lead to support day‑to‑day operational performance within a fast‑paced food environment. This role involves overseeing a team, driving performance, maintaining high standards, and supporting continuous improvement across the department.

Key Responsibilities

• Lead, coach, and develop a team to ensure strong operational performance
• Oversee key metrics relating to efficiency, processes, performance, and service delivery
• Support and maintain standards across compliance, quality, and workplace best practice
• Conduct investigations, reviews, and audits to continually raise performance
• Work closely with internal teams across various functions
• Promote a positive and engaging working environment
• Contribute to ongoing improvement initiatives and support team development

Essential Skills & Experience

• Previous experience in a team leader, supervisor, or people management role
• Strong communication and organisational abilities
• Comfortable working with performance metrics and documentation
• Good general IT skills
• Proactive, hands‑on approach with strong leadership qualities

Desirable Skills

• Experience within a high‑volume or fast‑paced operational setting
• Knowledge of compliance, quality systems, or process improvement
• Qualifications in leadership, compliance, or similar areas
• Strong problem‑solving and continuous improvement mindset