Operations Support Analyst - Linux & FIX

Michael Page (UK); City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment agency in London is seeking a skilled Operations Analyst to manage exchange platforms and provide technical support. The ideal candidate will have extensive experience with Linux, Python, and SQL, along with strong communication skills. This role offers a competitive salary between £50,000 and £70,000 per annum and requires onsite presence three days a week in Central London.

Benefits

Competitive salary

On-site work in Central London

Qualifications

• 3-6 years of experience in a related role.
• Extensive experience using Unix/Linux servers.
• Ability to write advanced SQL queries.
• Scripting experience in bash/shell or python.
• Experience supporting production applications.
• Exposure to UK and EU equity markets.

Responsibilities

• Manage exchange platforms on a day-to-day basis.
• Provide 1st line client support.
• Monitor application systems for performance.
• Support build-out and deployment of new platforms.
• Document processes and report operational issues.

Skills

Linux Operating Systems

Python scripting

SQL

Communication skills

FIX Protocol

G.I.T

Network support

Microsoft Excel

Education

Degree level qualification

Tools

Grafana

Atlassian suite of products

Job description

• Have experience with Linux Operating Systems & Python scripting & SQL
• Willing to be 3 days on site in London

About Our Client

The employer is a well-established organisation within the financial services sector.

Job Description

• Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms.
• Provide 1st line application and operational support to connected clients to ensure smooth day-to-day operations.
• Monitor and troubleshoot application systems to ensure high availability, stability, and performance.
• Work with other departments (Compliance, Surveillance, Infrastructure, and Sales) to ensure appropriately monitored live operations of all platforms.
• Support the build-out, configuration, and deployment of new exchange platforms and applications.
• Take a lead role in technology client support, including platform delivery management, support, and knowledge transfer.
• Raise, manage, and deploy changes to support the day-to-day running of multiple exchange platforms.
• Compile and document outage reports for any production incidents once resolved.
• Be a subject matter expert on the exchange platforms from a technological and operational perspective.
• Take part in release review meetings and assist with implementing system upgrades and patches.
• Actively identify, raise, and pursue improvements and changes that will benefit the team and the wider ecosystem.
• Collaborate with internal teams to resolve technical issues effectively and ensure knowledge sharing.
• Document processes and create detailed reports for technical issues, resolutions, and operational procedures.
• Maintain a strong understanding of the financial services industry and its technology requirements.
• Ensure compliance with relevant regulations, industry standards, and internal policies.

The Successful Applicant

Required Skills/Experience

Essential

• Degree level qualification and 3- 6 years of experience
• Extensive experience using Unix/Linux servers
• Ability to write advanced SQL queries and a strong understanding of relational databases
• Scripting experience e.g. bash/shell, python or similar
• Proficient with Microsoft Excel and other Microsoft Office products
• Experience with FIX Protocol
• Proven use of G.I.T or similar
• Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience
• Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes
• Experience of network support and troubleshooting
• Exposure to UK and EU equity markets

Desirable

• Prior experience in a similar role
• Knowledge or experience of Grafana
• Previous experience of Binary Protocols
• Previous experience of the Atlassian suite of products
• TCP/UDP knowledge

What's on Offer

• Competitive salary ranging from £50,000 to £70,000 per annum.
• 3 days on site in Central London.