Operations Supervisor

Pertemps; Kilmarnock; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an Operations Supervisor in Kilmarnock. The role involves managing a busy Service Centre team, ensuring high standards of customer care and compliance with Health & Safety regulations. The ideal candidate will have strong leadership skills, be proactive, and possess excellent communication abilities. A full UK driving licence is required for this position.

Qualifications

• Previous supervisory experience within a fast-paced industry is desirable.
• Strong communication and organisational skills are essential.
• Full UK driving licence required.

Responsibilities

• Support day-to-day management of the Service Centre team.
• Ensure compliance with contract administration procedures.
• Coach and develop your team to achieve excellence.

Skills

Supervisory experience

Communication skills

Organisational skills

IT literacy

Health & Safety knowledge

Motivation and drive

Tools

Microsoft Office

Job description

Overview

Role: Operations Supervisor
Start Date: ASAP
Contract Type: Permanent
Location: Kilmarnock
Hours: 42 per week, Monday–Friday, 7:30am–5:00pm
Salary: £30,000 – £35,000 (DOE)

We’re looking for a proactive and motivated Operations Supervisor to support the running of our client’s busy Service Centre in Kilmarnock. This is a fantastic opportunity for someone with strong leadership skills who thrives in a fast-paced environment and is committed to delivering outstanding customer service.

Key Responsibilities

• Support in the day-to-day management of the Service Centre team, ensuring performance is maximised in line with company policies.
• Ensure compliance with all contract administration procedures.
• Coach, motivate and develop your team to achieve excellence.
• Oversee Health & Safety practices, ensuring all processes and activities meet regulations.
• Maintain the highest standards of customer care, service, and product quality.
• Deputise for the Service Centre Manager in their absence.

Skills & Experience

• Previous supervisory experience, ideally within hire or a fast-paced industry (desirable but not essential).
• Strong communication and organisational skills.
• IT literate, with good knowledge of Microsoft Office.
• Practical knowledge of Health & Safety at work.
• Self-motivated with the drive to succeed and maintain high standards.
• Full UK driving licence required.

Interested? Apply now to take the next step in your career as a Operations Supervisor.