Operations Supervisor

Kemp Recruitment Ltd; Belfast; On-site; GBP 28,000 - 33,000; Full time

Job summary

A cash transaction management company in Belfast is seeking an Operations Supervisor. The role entails overseeing daily branch operations, ensuring compliance with health & safety standards, and managing a team of drivers. The ideal candidate should possess strong leadership skills, experience in routing, and be proficient in Microsoft Office. Offering a salary of £33,000 per annum along with career progression opportunities and a supportive work environment.

Benefits

20 days holiday plus 8 statutory bank holidays

Company pension scheme after 3 months

Paid training and induction

Excellent career progression opportunities

Qualifications

• Strong attention to detail required for managing operations.
• Experience with Microsoft Office necessary for reporting.
• Health & Safety management knowledge essential.

Responsibilities

• Manage daily branch and secure-area operations.
• Process containers into and out of the department.
• Ensure compliance with Operator’s Licence requirements.

Skills

Strong attention to detail

Experience using Microsoft Office packages

Proven Health & Safety management knowledge

Experience in routing and fleet management

Proven leadership and team management skills

Excellent communication and organisational skills

Job description

Job Title

Operations Supervisor

Location

Belfast

Hours

40 hours per week – 5 × 8-hour shifts, including some bank / public holidays

Salary

£33,000 per annum

About your new company

A well-established and expanding cash transaction management business with a strong presence across the UK and Ireland. The company prides itself on operational excellence, high security standards, and continuous investment in people, systems, and accreditations. Due to ongoing growth, they are now seeking an Operations Supervisor to support the continued expansion of their Belfast operation.

About your new Operations Supervisor role

Working within a fast-paced environment, you will be a key member of the management team, responsible for the day-to-day running of Branch Operations, including the Secure Area.

Key responsibilities

• Managing daily branch and secure-area operations
• Processing containers into and out of the department
• Employee rostering and weekly updates to the TMS system
• Route planning and route optimisation
• Briefing and debriefing drivers
• Dispatch management of approximately 40 drivers
• Fleet planning, vehicle utilisation, and downtime scheduling
• Ensuring on-time deliveries and collections within strict time windows
• Managing ad-hoc and seasonal collection schedules
• Activity-based planning aligned to customer demand
• Monitoring transport efficiencies and fuel KPIs
• Controlling telematics and in-house fuel monitoring systems
• Managing suppliers to control operational costs
• Line management of drivers including performance reviews, recruitment, and HR processes
• Ensuring legal compliance with Operator’s Licence requirements
• Maintaining fleet legality, safety, and maintenance standards
• Upholding the highest standards of security, health, and safety
• Producing reports and maintaining full audit trails

Qualifications

• Strong attention to detail
• Experience using Microsoft Office packages
• Proven Health & Safety management knowledge
• Experience in routing and fleet management
• Proven leadership and team management skills
• Ability to work under pressure and on own initiative
• Excellent communication and organisational skills
• Full 5-year checkable employment or academic history

Personal attributes

• Reliable, flexible, and a strong team player
• Excellent verbal, written, and numerical skills
• Observant, vigilant, and security conscious
• Ability to manage multiple tasks with minimal supervision

What’s on offer

• 33,000 annual salary
• 20 days holiday plus 8 statutory / bank holidays
• Company pension scheme after 3 months
• Paid training and induction
• Excellent career progression opportunities within a growing business
• Security checks

Successful candidates will be required to complete

• Up to 5-year employment history verification
• Adverse financial credit check
• Criminal record check

If you are interested in discussing this opportunity or would like to find out more about the role in general please give me a call on or send your up to date CV to