Operations & Project Delivery Lead

Infopro Digital; Ellesmere Port; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading B2B technology group seeks an experienced Operations and Project Delivery Lead to oversee project execution and support operations. This permanent role requires strong project management skills and excellent communication. The candidate will manage priorities, drive efficient delivery, and collaborate across teams. Benefits include hybrid working, generous holiday allowances, and a supportive culture focused on professional development and diversity.

Benefits

Hybrid working

Early finish on Fridays

25 to 30 days holiday

Day off for birthday

Volunteering days

Pension and Life Assurance

Professional development and training

Qualifications

• Demonstrable knowledge in project management.
• Ability to manage priorities and work under pressure.
• Positive and proactive attitude required.

Responsibilities

• Support project delivery from initiation to implementation.
• Develop and maintain project plans and timelines.
• Organise project meetings to drive timely completion.

Skills

Project management techniques

Planning and organisational skills

Excellent communication skills

Attention to detail

Adaptability and quick learning

Problem solving

Initiative

IT skills (Microsoft)

Tools

JIRA

Slack

Trello

Job description

Infopro Digital, the B2B group specialising in information and technology, is currently lookingfor an Operations and Project Delivery Lead on a permanent contract to strengthen the team at its Barbour ABI business.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy.

Join Barbour ABI and get the best of both worlds

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 20 countries.

The Operations and Project Delivery Lead will support the Operations Director in delivering both day-to-day operational excellence, service delivery and project execution within the product development function. This role is ideal for someone who is detail-oriented, process-driven and can manage the prioritisation of requests into the team alongside supporting the delivery of projects.

Working within our product development team and collaborating with other teams across the business, you’ll be the go-to person for turning plans into action and ensuring things get done.

Key Responsibilities

• Support project delivery from early stage of initiation to final implementation
• Develop and maintain project plans and timelines by breaking projects into do-able actions
• Organise project meetings, contribute and communicate effectively to drive actions forward to timely completion
• Work closely with the technical team to provide regular status updates to key stakeholders
• Collaborate between product development and other business teams to understand and manage priorities and align resources to ensure client and stakeholder needs are met
• Support customer insight initiatives for new products, manage and triage product feedback
• Triage and prioritise requests into the team, ensuring timely and efficient resolution with clear communication
• Manage critical and escalated issues by supporting the technical team and communicating updates effectively to stakeholders
• Monitor and improve processes within the team
• Identify efficiencies and support initiatives to streamline workflows within systems
• Assist the Operations Director in managing product development resources, including cost management

Essential

• Demonstrable knowledge in project management techniques
• Excellent planning and organisational skills
• Excellent verbal and written communication skills
• Excellent attention to detail
• Ability to listen, collaborate and influence others across teams
• Ability to adapt quickly and learn new things, such as JIRA software
• Ability to identify and evaluate issues to support problem solving
• Ability to drive actions to timely completion
• Ability to manage priorities, work well under pressure and work to deadlines
• Ability to take initiative and work independently
• Positive, proactive ‘can-do’ attitude and desire for success
• Strong IT skills (e.g. Microsoft: Teams, Word, Excel, Outlook, Powerpoint, use of GenAI) and interest in technology concepts
• Strong commitment to ongoing learning and professional growth

Desirable

• Knowledge of collaboration and project management software tools such as Slack, Trello, JIRA
• Experience collaborating with people within an agile software or business environment
• Experience of managing relationships with suppliers
• Project management qualification

Benefits

• Hybrid working for everyone
• 3pm finish on a Friday
• 25 to 30 days holiday
• Day off for your birthday
• Purchase extra holidays
• Volunteering days
• Pension and Life Assurance
• Great company culture that offers professional development, training and regular social events

Our Foundations and Values

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well‑being of our teams.

Who are we?

Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. Are you a passionate professional looking for new opportunities? Don’t wait any longer and join Infopro Digital's community of professionals!

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form.

This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.