Operations Manager - Planned Maintenance

South Cambridgeshire District Council; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Cambridge is seeking an experienced Operations Manager to lead the delivery of planned maintenance and capital investment services. You will oversee a multidisciplinary team, ensuring compliance with regulatory standards and delivering high-quality services to tenants. The ideal candidate will have a background in contract management within housing, excellent communication skills, and a relevant degree. Join a supportive team dedicated to improving housing services and making a real difference in the community.

Benefits

Flexible working hours

Support for health and wellbeing

Opportunities for career development

Qualifications

• Strong background in contract/project management within housing or a related field.
• Excellent knowledge of building technology, asset management, and housing systems.
• Proven ability to manage budgets, lead teams, and deliver results under pressure.

Responsibilities

• Lead the delivery of the Council’s planned maintenance and capital investment programmes.
• Manage and motivate a team of surveyors and specialists to deliver high-performing services.
• Ensure compliance with financial and regulatory standards.

Skills

Leadership

Contract management

Communication

Negotiation

IT skills

Customer-focused

Education

Relevant degree

Full membership of RICS or CIOB (or working towards)

Job description

About the Role

We are seeking a dynamic and experiencedOperations Manager – Planned Maintenanceto lead the delivery of our capital investment programme and planned maintenance services. This is a pivotal role within the Housing Assets team, responsible for ensuring high-quality, customer-focused, and value-for-money services for our tenants.

You will manage a multidisciplinary team of technical professionals, oversee the procurement and delivery of maintenance contracts, and ensure compliance with Decent Homes standards, health and safety regulations, and strategic housing objectives.

Key Responsibilities

• Lead the delivery of the Council’s planned maintenance and capital investment programmes.
• Manage and motivate a team of surveyors and specialists to deliver high-performing services.
• Oversee procurement, contract management, and compliance with financial and regulatory standards.
• Ensure accurate stock condition data and effective asset management planning.
• Drive service improvement through performance monitoring, resident feedback, and innovation.
• Represent the Council in meetings with stakeholders, residents, and external partners.

What We’re Looking For

We’re looking for a confident leader with:

• Full membership (or working towards) of RICS or CIOB and a relevant degree.
• A strong background in contract/project management within housing or a related field.
• Excellent knowledge of building technology, asset management, and housing systems.
• Proven ability to manage budgets, lead teams, and deliver results under pressure.
• Strong communication, negotiation, and IT skills, including use of databases and reporting tools.
• A customer-focused, innovative, and flexible approach to service delivery.

A retrofit qualification and experience working in or with local authorities would be advantageous.

Other Requirements

• A full driving licence and access to a vehicle for business use.

Why Join Us?

At South Cambridgeshire District Council, we are committed to delivering excellent services and investing in our people. You’ll be part of a supportive and forward-thinking team, with opportunities to shape the future of housing services and make a real difference in our communities.

South Cambridgeshire District Council is a four-day week employer. We expect our colleagues to get 100% of their work done, in around 85% of their contracted hours, for 100% of their pay. All Council staff will be able to opt-in to this way of working under a Productivity Policy. We are a four-day week employer as it helps us attract and keep talented colleagues and improves services by reducing our reliance on costly agency workers. It also supports improved health and wellbeing.

For more information about the role please contact Eddie Spicer, Service Manager (Housing Assets) [e-mail].

Closing Date: 9am 18 January 2026

Interview Date: To be confirmed