Operations Manager

Sodexo; Whitmore; On-site; GBP 30,000 - 50,000; Full time

Job summary

A well-known service provider in Whitmore, England, is seeking a passionate Operations Manager to oversee the performance of multiple school sites. This role demands strong leadership and financial management skills while fostering meaningful client relationships. Candidates with experience in team management, effective communication, and a focus on quality and standards are encouraged to apply. The position offers a competitive salary, excellent benefits, and opportunities for career growth in a supportive workplace.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

24/7 virtual GP access

Exclusive discounts through Sodexo Discounts Scheme

Mercer Aspire Pension Plan

Learning & development opportunities

Bike to Work Scheme

Qualifications

• Experience managing performance across multiple sites.
• Proven track record in managing food and labour costs.
• Ability to develop and maintain strong client relationships.

Responsibilities

• Manage the performance of 15-20 school sites.
• Line manage site teams and provide support.
• Act as the day-to-day contact for clients.

Skills

Performance management

Financial awareness

Professional communication

Team management

Organizational skills

Relationship building

Job description

At Sodexo, we believe in delivering outstanding service, fostering meaningful experiences, and empowering our teams to thrive. We're on the lookout for a passionate and motivated Operations Manager to become an integral part of our dynamic team. If you're ready to drive excellence in our schools, this is the opportunity for you!,

• Actively manage the performance of 15-20 school sites within geographical area
• Line manage site teams, providing support and guidance as required
• Hold regular team meetings to monitor performance, share company updates and encourage collaboration.
• Complete and submit the relevant daily reports, as required by Company, Site and Legal standards
• Forecast and manage staff levels to ensure adequate cover at all times; backfilling key roles/skill gaps personally, if no alternative option is available
• Complete invoicing/billing for schools in area of responsibility
• Develop and ensure a high focus on employee safety and positive client relations - ensuring that clients know you are on site and for what added value reasons.
• Act as the day-to-day contact for clients, establishing and maintaining strong relationships.
• Ability to cook to required site standards
• Financial awareness and proven experience in managing food and labour costs
• Professional written and verbal communication skills, with the ability to adapt style to either internal or external audience
• Ability to establish and maintain effective relationships
• Organised and efficient ways of working
• Identify and provide effective solutions to issues and challenges
• Ability to manage a team effectively
• Driven by a focus on quality and standards
• Basic reporting abilities
• Owns a full, valid UK driving licence.
• At Sodexo, this is more than just a job-it's your chance to be part of something greater. We celebrate individuality, encourage purpose-driven work, and empower you to succeed on your own terms. Here's what you can expect when you join us:
• A competitive salary & excellent benefits package.
• Opportunities for career growth and development.
• A diverse, supportive, and inclusive workplace.

Additional Perks & Benefits

• Unlimited access to an online mental health and wellbeing support platform.
• An Employee Assistance Programme for legal, financial, and personal support.
• 24/7 access to a virtual GP service.
• Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.
• Membership in the Mercer Aspire Pension Plan to help you save for your future.
• Learning & development opportunities to enhance your career growth.
• A Bike to Work Scheme, supporting both your fitness and the environment.