Operations Manager

ZUNO; London; On-site; GBP 35,000 - 70,000; Full time

Job summary

ZUNO is seeking a top performer for a pivotal role in a startup focused on decarbonising buildings. The candidate will manage partnerships, shape strategies with founders, and drive customer growth while optimizing internal processes. If you're passionate about solving climate change and thrive in a high-energy environment, this opportunity to make impactful contributions is for you.

Benefits

Free On-site Gym

Regular Company Socials

25 Days Holiday (excl. bank holidays)

Pension Plan

Travel Insurance

Free Wellness Subscriptions

Qualifications

• Exceptional track record of performance.
• Thrives in high-growth environments.
• Experience with structured, independent thinking.

Responsibilities

• Manage partner relationships and internal processes for operational excellence.
• Work closely with founders on strategy and growth opportunities.
• Automate workflows and optimize processes.
• Drive customer growth through SEO and website improvements.

Skills

Ambition

Data-driven

Leadership

Problem solving

Education

STEM background

Job description

Location:London (In-person)

Compensation: £35k base, £50-70k OTE + Equity(we want the top 0.1% and will reward top performers)

Buildings account for 34% of global CO₂ emissions. ZUNO is creating systems to rapidly and efficiently decarbonise buildings at scale, accelerating the transition to a net zero future.

This isn't a role for everyone. We're after the top 0.1% of candidates that have an exceptional track record of performance and can see the big picture to build a start-up from the ground up.

As one of our earliest team members, you'll play a critical role in driving our vision forward, shaping our strategy, and creating lasting environmental impact. Join us if you're passionate about solving climate change and excited to build something that truly matters.

What the job involves:

• Deliver operational excellence - Manage partner relationships and internal processes to ensure everything runs smoothly for our customers.
• Work closely with our founders - Shape strategies, identify growth opportunities, and foster customer relationships.
• Automate workflows - Pitch new ideas, write code and automate processes that lets our small team punch above its weight.
• Always closing - Whether it's speaking to customers or representing us to new partners - revenue is everyone's responsibility and you will need to take ownership.
• Execute our strategy - We scale impact by scaling volume. That means speaking to more customers, improving processes, and building momentum every single day.
• Customer growth - SEO optimisation, tweaking our website and coming up with new ideas to increase customer traffic.

Must haves:

• You're extremely ambitious - A strong track record of exceptional performance showing you're in the top 0.1%.
• You move fast - Thrives in high-growth environments with evolving processes.
• You optimise everything - Constantly looking for ways to make things better and you use data to prove it.
• You think from first principles - A background in STEM helps, but we value any experience that shows structured, independent thinking.

Nice to haves:

• You’re a natural leader - Hungry to take on more responsibility and eager to elevate those around you.
• You're technical - Can discuss energy systems and help us build automations intelligently.
• You care deeply - Genuinely passionate about climate impact and solving hard problems.
• You have renewables experience – Knowledge of solar, heat pumps, or other low carbon energy systems.

• Free On-site Gym
• Regular Company Socials
• 25 Days Holiday (excl. bank holidays)
• Pension Plan
• Travel Insurance
• Free Wellness Subscriptions (10 ClassPass credits per month, Headspace, Freeletics, Sleep Cycle, Uber One, Financial Times, The Athletic and Chess.com)

Our culture:

• Move fast - High energy, high performance, high standards.
• No passengers - Everyone pulls their weight.
• Founders' mentality - Everyone thinks like an owner.
• Mission obsessed - We're not here to build another startup. We're here to fix the planet.