Operations Manager

Impact Food Group; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading contract catering company in the UK is seeking an experienced Operations Manager to oversee a portfolio of schools. The role requires a strong background in catering management, team leadership, and client relationship building. As an Operations Manager, you'll manage multiple sites and inspire teams to provide exceptional service. This position offers 25 days of annual leave, life assurance, BUPA Healthcare, and a competitive salary with a car allowance, all while contributing to a positive food culture.

Benefits

25 days paid annual leave

Life assurance

Company pension scheme

BUPA Healthcare

Online learning platform

Employee wellbeing platform

Electric car scheme

High-street discounts

Annual summer party with awards

Qualifications

• Background as an Area Manager or Operations Manager in catering.
• Experience managing multiple sites or teams.
• Proficient in using Office Suite for presentations and spreadsheets.

Responsibilities

• Oversee day-to-day management of chefs and site teams.
• Maintain positive client relationships and support HR matters.
• Inspire and engage teams across various locations.

Skills

Operational management

Client relationship building

Team leadership

Financial management

Excellent communication

Education

Experience in catering management

Job description

Deliver exceptional senior management operations in a contract catering environment for a range of senior clients with exceptional standards.

Demonstrate strong motivation skills with a 'lead by example' approach.

Deliver financial management skills – commercial and fixed price.

What can you bring?

The experience and knowledge we are looking for includes.

• A background as an Area Manager / Operations Manager within an Independent Education contract catering would be desirable; we will also be interested in speaking with you if you are from Education, Business & Industry or a retail catering environment – you will have managed at least 8 sites.
• Day‑to‑day management and guidance of the chef managers running the sites, supporting client relationships, recruitment and HR matters.
• You will be comfortable conversing at all levels, from the kitchen to the board room.
• We are after a self‑motivated, resilient, and highly organised manager with an understanding of how to prioritise effectively.
• You won't be afraid of the Office suite and will be a dab hand at producing spreadsheets and presentations to demonstrate your performance.

At Impact Food Group, we’re more than a school caterer. The people are the heart of what we do. We’re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day.

Delivered by our distinct and industry‑leading brands – Innovate, Cucina, Chapter One and Hutchison – we cater for over 5,500,000 students. To find out more visit our website.

Due to continued business growth, an exciting opportunity has arisen for an experienced Operations Manager to join the team – this role is overseeing a portfolio of schools. It is a field‑based role, so you will need to be prepared to travel to support your teams out in the business.

The essential ingredient at the heart of our business is our people, so we are searching for an experienced multisite Operations Manager with a background in excellent food catering services to join our business.

Can you…

• Manage, inspire, and engage our teams?
• Meet with clients to build strong, professional relationships with internal and external individuals, service providers, suppliers, and businesses?
• Demonstrate passion and knowledge of contemporary fresh food and service?
• Accept a competitive salary plus a car allowance?

Benefits

• 25 days paid annual leave plus bank holidays.
• Life assurance & company pension scheme.
• BUPA Healthcare.
• Access to our extensive online learning platform and development opportunities.
• An employee wellbeing platform.
• Access to a salary‑sacrifice electric car scheme.
• IFG rewards for high‑street discounts.
• Annual summer party with company awards.

Additional Details
IFG is committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for.