Operations Manager

JobFlurry; Horley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading infrastructure services firm is searching for a Senior Operations Manager at London Gatwick Airport. In this role, you will oversee aviation infrastructure projects, manage operational teams, and ensure project delivery aligns with safety and quality standards. The ideal candidate will demonstrate civil engineering expertise, strong leadership, and excellent planning skills. This position offers various benefits, including a pension scheme and private healthcare, making it a compelling career opportunity.

Benefits

Matched pension scheme

Private healthcare

25 days annual leave plus bank holidays

Employee assistance programme

Life assurance

Qualifications

• Demonstrable experience in civil engineering and infrastructure operations.
• Proven leadership in managing teams, subcontractors, and multi-site activities.
• Excellent planning, coordination, and problem-solving skills.

Responsibilities

• Oversee day-to-day operations across multiple aviation infrastructure projects.
• Lead and develop site teams, ensuring high performance and adherence to safety standards.
• Monitor and report on operational performance, identifying areas for improvement.

Skills

Civil engineering experience

Leadership

Commercial awareness

Planning and coordination

Stakeholder management

Operational improvement knowledge

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

M Group Aviation

You’ll be joining our Aviation team -

Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields.

This role is based at London Gatwick Airport.

Want to come and be a part of it?

What will you be doing?

As an Operations Manager , you'll be responsible for the successful delivery and performance of aviation infrastructure projects and maintenance at London Gatwick Airport. You’ll lead operational teams, manage resources, and ensure that all works are delivered safely, efficiently, and to the highest standards. This role is pivotal in driving operational excellence, maintaining client relationships, and supporting the strategic growth of the business.

This is a Senior level role and key to the successful delivery of civils maintenance and minor work, M&E projects, buildings and civils capital frameworks.

Key Responsibilities

• Oversee day-to-day operations across multiple aviation infrastructure projects and maintenance
• Lead and develop site teams, ensuring high performance and adherence to safety and quality standards
• Collaborate with planning and commercial teams to ensure efficient project delivery
• Manage labour, materials, and equipment scheduling to meet project timelines
• Monitor and report on operational performance, identifying areas for improvement
• Ensure compliance with NEC3/4 contracts, CDM regulations, and SHEQ standard
• Build and maintain strong relationships with clients, stakeholders, and subcontractors
• Support the tendering process and early contractor involvement (ECI) where required
• Drive continuous improvement initiatives across operational processes and delivery models

What You’ll Bring

• Demonstrable experience in civil engineering and infrastructure operations
• Proven leadership in managing teams, subcontractors, and multi-site activities
• Strong commercial awareness and experience with NEC3/4 contracts
• Excellent planning, coordination, and problem-solving skills
• Deep understanding of construction methods, safety regulations, and quality standards
• Strong stakeholder management and communication abilities
• Experience in operational improvement and business efficiency initiatives
• Knowledge of CDM roles and SHEQ responsibilities

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include:

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
• Company car and fuel card with a range of EV and hybrid vehicles to choose from
• My Car Choice our salary sacrifice EV/ Hybrid car scheme
• Private health care and health care cash plan for you and your family
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!
• Holiday purchase scheme
• Personal Accident Cover

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet

We’re open and seek new and better ways of exceeding expectations

We’re together and as one team; the whole is greater than the sum of the parts

We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note:

Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.