Operations Manager

THE ALMSHOUSE ASSOCIATION; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A charitable organization in the UK is seeking an Operations Manager to join their senior management team. The role combines strategic leadership with hands-on management in the charitable housing sector. Candidates should have significant experience in operational leadership and governance within charities. Excellent organizational, communication, and stakeholder engagement skills are essential. The position offers an opportunity to strengthen an important part of the charitable landscape and improve the lives of residents supported by Almshouses.

Qualifications

• Significant experience in operational leadership within a charity or housing organization.
• Strong understanding of governance, risk management, and compliance.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Lead and manage operational activities.
• Develop and implement strategic plans.
• Ensure risk management and compliance with regulations.

Skills

Operational leadership and organisational management

Strategic planning

Problem solving

Member support and engagement

Risk and compliance management

Financial management

Job description

Operations Manager

We are working in partnership with The Almshouse Association, who can trace its roots back to February 1946 when, at a meeting held in the Chapter House of Southwark Cathedral, representatives of London’s Almshouses formed a committee to safeguard the interests of Almshouse buildings and the welfare of residents.

Today, The Almshouse Association is an essential component of the Almshouse movement; they continue to provide support, information and guidance on a broad range of general and specific issues, to over 1600 independent Almshouse member charities that provide homes for around 36,000 residents across the United Kingdom.

They are seeking a new Operations Manager to join their senior management team, the role combines strategic leadership with hands‑on management, offering the opportunity to strengthen a historic and socially important part of the charitable housing landscape.

You will have experience in:

• Operational leadership and organisational management
• Strategic planning and effective delivery
• The ability to understand and deal with complex documents and solve problems
• Member support and engagement
• Risk, compliance and governance
• Financial and resource management

The successful candidate will have significant experience in operational leadership within a charity, membership body, housing organisation, or similarly values‑driven environment. You will have a strong understanding of governance, risk management, and regulatory compliance in the charitable sector. The ability to lead teams, manage change, and build effective cross‑functional working. You will also have excellent organisational, communication, and stakeholder‑engagement skills and a commitment to the ethos and values of Almshouses and the broader charitable housing sector.

The position is ideal for a collaborative, values‑driven leader with a passion for the charitable sector and a commitment to improving the lives of residents supported by Almshouses.

For an informal discussion, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment at [e-mail] or 01962 813300. Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 18 January 2026

Charisma vetting interviews to be completed by: 22 January 2026

Interview dates with The Almshouse Association: TBC