Operations Manager

IMPACT EVOLVE; East Midlands; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading logistics provider is seeking an Operations Manager to oversee day-to-day warehouse operations in East Midlands. The role involves leading a team, ensuring operational efficiency, managing inventory, and maintaining health & safety standards. The ideal candidate will bring experience in multi-client environments and a focus on continuous improvement. The salary ranges from £45,000-£55,000 for a full-time, on-site position.

Qualifications

• Experience running warehouse operations in a multi-client environment.
• Clear leadership that builds team trust.
• Focus on Health & Safety, ideally NEBOSH certified.
• Ability for process improvement and cost control.
• Decisive actions while prioritizing people.

Responsibilities

• Lead warehouse execution from goods in to dispatch.
• Manage Team Leaders and Warehouse Coordinators.
• Maintain inventory accuracy and space efficiency.
• Own safety protocols and compliance audits.
• Drive continuous improvement in cost and service.
• Define and track core operational metrics.

Skills

Warehouse operations management

Team leadership

Health & Safety compliance

Inventory management

KPI tracking

Job description

Overview

OperationsManager

£45,000-£55,000

IMPACTEVOLVE have exclusively partnered with a leading 3PL. We are looking for an Operations Manager to lead day-to-day warehouse operations across the multi-client fulfilment centre. This is a hands-on leadership role with serious scope. The business is moving fast, and they need someone who brings structure, energy and strong values to the operation, someone who can lead with care, build trust on the floor, and drive performance across the board.

What the role covers

• Operational Control: Lead warehouse execution from goods in to despatch across multiple sites, ensuring the whole network runs like clockwork.

• People Leadership: Manage Team Leaders and Warehouse Coordinators, build a strong team culture, and hold performance to a high bar with clarity and compassion.

• Inventory Management: Maintain accuracy, improve space efficiency, and deliver on SLAs.

• Health & Safety: Zero tolerance for non-compliance. Own safety protocols, training and audits.

• Continuous Improvement: Tackle cost, service and efficiency proactively. Bring ideas, data and drive.

• KPI Ownership: Define, track and deliver against core operational metrics OTIF, pick accuracy, safety, cost-to-serve and more.

What’s needed

• Experience running warehouse operations within a multi-client environment, ideally B2B or high-volume B2C.

• Clear, credible leadership – team trust your judgement and know where they stand.

• Health & Safety focus – ideally NEBOSH.

• A process thinker with a sharp eye for improvement and cost control.

• Someone who listens first, acts decisively, and doesn’t lose sight of the people at the centre of the operation.

The offer

• £45,000-£55,000 salary

• Full-time, on-site role (5 days/week)

• Opportunity to shape the future of operations in a high-growth 3PL

• Autonomy to lead and deliver with impact