Operations Manager

NHS; Cwmbran; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare organization in Cwmbran is seeking a dedicated professional to support operations management in urgent care services. The role involves managing clinical initiatives, improving service delivery, and ensuring effective planning for the Directorate. The ideal candidate will have a master's qualification and experience managing NHS departments, along with excellent communication skills and the ability to prepare complex documents. Flexibility in site locations is required. This position promotes a collaborative and rewarding work environment.

Benefits

Flexible working

Training and development opportunities

Occupational health support

Wellbeing Centre of Excellence

Qualifications

• Experience of managing an NHS Department.
• Experience of producing management reports.
• Experience of effective change management.
• Experience of producing business cases.
• Experience of analysing financial data.

Responsibilities

• Support the Head of Operations in all aspects of business and service management.
• Present data to the Divisional Management Team and explain findings.
• Identify opportunities for pathway development.
• Manage Service Improvement Managers and key staff.

Skills

Excellent communication skills, both verbal and written

Comprehensive up to date knowledge of service issues

Ability to prepare complex documents e.g. strategy documents

Ability to speak Welsh

Education

Masters Qualification or equivalent

Job description

The role of the post holder is to support the Head of Operations for Urgent Care in the management and delivery of high quality, clinically effective and cost-efficient services for clinical services within the Directorate. The post holder will be based at the Flow Centre, Vantage Point House but will be required to work at other sites within the Health Board as and when required. The post holder will have delegated management responsibilities for the service in the absence of the Head of Operations.

The post holder will be expected to working autonomously and responsible for their own workload, they will provide advice and guidance to ensure that the division provides effective planning, performance development and project management. Producing robust business cases for service developments as required. As part of the Directorate Management Team, the post holder will contribute fully to the overall management and development of clinical services within the Urgent Care Division. There will be a requirement to support the Head of Operations in developing and implementing modernisation strategies to meet national and local healthcare agendas to include the delivery of ABUHB Clinical Futures programme.

Main duties of the job

The post holder will be responsible for presenting data to the Divisional Management Team and also to the Directorate, and must be able to explain clearly their findings and identify improvements, following through with timescales for delivery. To support the Head of Operations in all aspects of business and service management, in order to achieve the activity levels, quality and performance standards of the Directorate. To be responsible for taking the lead on clinical services/ projects and performance as defined by the Head of Operations.

The post holder will work closely with all disciplines to identify opportunities for pathway development, in line with the Health Board Clinical Futures Strategy and current plans to meet Welsh Government targets. They will directly manage the Service Improvement Managers andother key staff working within the Directorate across all ABUHB sites.

The post holder will be required to promptly investigate and formulate responses for formal and informal complaints on behalf of the Directorate. Meeting with clinical staff and patients as necessary.

This post may close earlier if enough applications have been received.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Aptitude and Abilities

• Ability to move between sites with in the Health Board as demanded by the job role.

Skills & Knowledge

• Excellent communication skills, both verbal and written
• Comprehensive up to date knowledge of service issues.
• Ability to prepare complex documents e.g. strategy documents
• Ability to speak Welsh

Experience

• Experience of managing an NHS Department
• Experience of producing management reports
• Experience of effective change management
• Experience of producing business cases
• Experience of analysing financial data

Qualifications

• Masters Qualification or equivalent demonstrable level of work and knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.