Operations Manager

VANRATH; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established organization in Northern Ireland seeks a dynamic Operations Manager to lead and oversee operations teams in Belfast. This full-time, permanent role requires strong leadership and financial oversight abilities, along with a focus on client retention and business development. Candidates must have experience in a similar position and a clean driving license. Competitive salary and fantastic benefits package are offered.

Benefits

Fantastic Benefits Package

Competitive salary (DOE)

Qualifications

• Experience in a similar role.
• Proven ability to build and maintain strong, effective relationships with clients.
• Willingness to support business development activities.

Responsibilities

• Provide strategic leadership for all Operations teams.
• Take full responsibility for client operations across all service lines.
• Ensure all direct reports adhere to company policies.

Skills

Leadership

Client relationship management

Financial oversight

Operational efficiency

Job description

Overview

VANRATH are working in partnership with a well-established, innovative organisation in Northern Ireland to appoint a dynamic and motivated Operations Manager. This is a permanent, full-time role based in Belfast, with standard working hours.

Responsibilities

• Provide strategic leadership, direction, and oversight for all Operations teams within your designated area, ensuring delivery against operational and financial objectives.
• Take full responsibility for client operations across all service lines, including Cleaning, Housekeeping, Security, Healthcare Cleaning, and Combined Services.
• Ensure all direct reports adhere to company policies and procedures relating to financial controls and reporting, payroll, health and safety, incident reporting, and human resources.
• Oversee and manage area performance against budget, including setting and monitoring financial targets for direct reports to drive operational efficiency and profitability.
• Prioritise client retention and proactively identify contracts or service areas that are underperforming operationally or financially, developing strategies for improvement.

What we are looking for

• Experience in a similar role.
• Proven ability to build and maintain strong, effective relationships with clients, with a focus on retention and growth of core business.
• Willingness and capability to support business development activities, including contributing to tender and sales processes as needed.
• A clean and valid driving licence is essential due to the mobile nature of the role.

Apply

For further information on this vacancy please apply via the link below or contact Jack Groves for a confidential discussion via Vanrath.

Testimonials (redacted)

Due to the need to keep the focus on the role and responsibilities, testimonials have been omitted from this refined description.

Benefits

• Fantastic Benefits Package
• Competitive base salary (DOE) plus comprehensive benefits