Operations KYC SME/Trainer

PowerToFly; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global financial services firm is seeking a KYC SME/Trainer to develop and deliver training within the Client Onboarding team. In this Associate level position, you'll act as a subject matter expert, managing training and process changes for new joiners and existing teams. Ideal candidates will have at least 4 years of experience in KYC, proven communication skills, and the ability to operate independently. You'll be part of a collaborative team focused on compliance and excellence in service delivery.

Benefits

Comprehensive employee benefits

Opportunity for flexible working

Support for work-life balance

Qualifications

• At least 4 years' relevant experience.
• Ability to lead by example and operate independently.
• Experience in providing training or buddying.

Responsibilities

• Develop and deliver KYC training for new joiners.
• Manage process changes and coordinate with stakeholders.
• Assist in the rollout of Change Training.

Skills

KYC knowledge

Training experience

Communication skills

Process management

Independent operation

Job description

We're seeking someone to join our team as KYC SME/Trainer in Client Onboarding and Reference Data Services to develop and deliver training to new joiners and existing members of the KYC Execution Teams as part of the change process.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position within Risk, Regulatory & Resilience, which performs various independent functions to ensure adequate controls are in place. We do this by providing an integrated risk and control framework to govern, assess, mitigate and manage financial and operational risk in Operations.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Serve as a subject matter expert within the KYC function, working with line teams, Global Financial Crimes and Financial Crime and Risk to develop KYC, process and system related training for new joiners and existing members of the KYC Teams
• Working with the line teams to manage process changes including coordinating with stakeholders and highlighting risks and/or projects, proposing and implementing improvements/changes
• Assisting the team in roll out of Change Training following a process, system, or regulatory update
• Act as a key point of contact for queries related to training
• Manage accreditation including maintenance of accreditation tracker globally
• Contribute to projects including but not limited to drafting procedures, assisting with file reviews for internal and external audits and taking part in working groups for large scale change within the KYC space

What you'll bring to the role:

• Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
• Comprehensive knowledge and understanding of KYC concepts and operational/compliance policies and procedures of their team
• Ability to operate independently across the majority of day-to-day responsibilities
• Culture carrier across Operations, embracing the Firm's core values and acting as a role model
• Experience of completing KYC for a broad range of customer types including public and private companies, funds, partnerships, trusts and individuals from a maker or checker perspective
• A clear communicator with experience in delivering presentations or communications (written or verbal)
• Experience of providing new joiner training or buddying
• At least 4 years' relevant experience would generally be expected to find the skills required for this role

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Certified Persons Regulatory Requirements:

If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.