Operations & Finance Lead: Service Desk & Procurement

Agilisys; Wigan; On-site; GBP 60,000 - 80,000; Full time

Job summary

A digital transformation company based in Wigan is seeking a Business Office Manager to lead operational processes and ensure exceptional customer service. The ideal candidate will have over 5 years' experience in a similar role, strong organisational skills, and proficiency in Microsoft Office. This hands-on position requires in-person collaboration in Wigan and Bolton offices, with a focus on financial management and team leadership. Benefits include enhanced pension, health insurance, and 25 days annual leave.

Benefits

Enhanced Pension Scheme

Health Insurance

Life Assurance

Exclusive discounts

25 days annual leave

Qualifications

• Minimum of 5 years’ experience in a similar team-leader role.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities effectively.

Responsibilities

• Manage service desk requests and procurement workflows.
• Coordinate monthly and quarterly invoicing, reconciliations, and reporting.
• Liaise with suppliers to secure competitive pricing and ensure timely delivery.

Skills

Organisational skills

Communication skills

Attention to detail

Problem-solving

Relationship building

Tools

Microsoft Office

Job description

A digital transformation company based in Wigan is seeking a Business Office Manager to lead operational processes and ensure exceptional customer service. The ideal candidate will have over 5 years' experience in a similar role, strong organisational skills, and proficiency in Microsoft Office. This hands-on position requires in-person collaboration in Wigan and Bolton offices, with a focus on financial management and team leadership. Benefits include enhanced pension, health insurance, and 25 days annual leave.