Operations Executive

Surrey County Cricket Club; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A sports venue management organization is seeking an Operations Executive to deliver exceptional venue operations at The Kia Oval. This role involves coordinating logistics for events, managing staffing deployments, and providing administrative support. The ideal candidate must have over 1 year of experience in operations or events, strong administrative skills, and proficiency in Microsoft Office. Benefits include private healthcare, performance-based bonuses, and up to 28 days holiday per year.

Benefits

Private healthcare

Performance-based bonus

Life assurance

Pension scheme

28 days holiday

Employee assistance programme

Complimentary staff tickets

Free staff restaurant access

Qualifications

• 1-2+ years’ experience in operations, events, venue management, or sports-related environments.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Coordinate and deliver logistical requirements for events.
• Produce match day briefing documents and stewarding packs.
• Manage and monitor stock of radios, signage, and equipment.

Skills

Strong administrative skills

Clear communication skills

Proficiency in Microsoft Office

Ability to manage competing priorities

Collaboration across teams

Education

Level 4 Diploma in Spectator Safety Management

Job description

Overview

The Operations Executive is a key member of the Operations team, responsible for delivering world‑class venue operations at The Kia Oval. The role supports the planning, coordination, and delivery of both match day and non‑match day events.

Key Responsibilities

• Coordinate and deliver all logistical requirements for events, including road closures, car parks, radios, channel allocations and crowd barriers.
• Liaise for venue mapping and maintain updated venue layouts for match day events.
• Act as liaison with the Head of Health & Safety to ensure pre‑event checks are carried out and communicated for all match days.
• Produce match day briefing documents and stewarding packs in coordination with the Operations team and other departments.
• Brief and align all departments with event requirements.

Operations Support & Administration

• Produce and process purchase orders using the Club's internal PO system, ensuring correct budget allocation when required.
• Manage and monitor stock of radios, signage and equipment, maintaining operational readiness for each event.
• Attend and minute planning meetings, track actions and ensure follow‑ups are delivered.
• Support delivery of operational elements within CAPEX, including procurement and contractor coordination.
• Assist with internal safety planning and tendering processes where required.
• Assist with match day uniform logistics, stewarding handbooks and equipment readiness.
• Work collaboratively on operational aspects of the staffing lifecycle – ensuring staff facilities, welfare and equipment are ready and appropriate.
• Coordinate staffing deployments in conjunction with the Staffing Operations Manager and Venue Operations & Security Manager.
• Provide general administrative support to staffing‑related logistics on high‑profile match days and major event build‑ups.

Stakeholder Liaison

• Act as an internal point of contact for operational queries from other departments.
• Liaise with key external partners and contractors when required.

Requirements

Essential

• 1–2+ years’ experience in operations, events, venue management or sports‑related environments.
• Strong administrative skills with excellent attention to detail and accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  
• Clear and confident written and verbal communication skills.
• Comfortable managing competing priorities in high‑pressure, live event settings.
• Proven ability to collaborate across multiple teams and external stakeholders.

Preferred

• Understanding of sports ground safety guidance.
• Previous experience working in staffing or operational logistics.

Desirable

• Level 4 Diploma in Spectator Safety Management (or working towards).

Benefits

We offer private healthcare, a performance‑based bonus, life assurance, a pension scheme, an employee assistance programme, up to 28 days holiday each year, complimentary staff tickets and membership passes, free staff restaurant access, local discounts and a supportive, inclusive working environment.

To Apply

Please submit a CV and cover letter outlining why you are suitable for this role, including your current salary. The closing date for applications is Friday 13 February. We are committed to building and nurturing a diverse, inclusive community and encourage applications from underrepresented groups.