Operations Director, Commercial Cleaning

COREcruitment; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading service provider in the United Kingdom is seeking an experienced Operations Director to lead commercial cleaning operations across a high-profile London portfolio. This senior leadership position requires someone passionate about service excellence. The role involves overseeing a diverse portfolio, ensuring exceptional service delivery, and developing regional managers and teams. Excellent communication skills and strong commercial acumen are essential for success in this dynamic, people-centric environment.

Qualifications

• Proven senior leadership experience within commercial cleaning or facilities management.
• Strong commercial acumen with managing complex contracts, budgets, and KPIs.
• Excellent communication and leadership skills with a people-first approach.

Responsibilities

• Provide strategic and operational leadership across a large, diverse commercial cleaning portfolio.
• Ensure exceptional service delivery, contract compliance, and consistent standards across all sites.
• Lead, inspire, and develop regional managers and operational teams to achieve high performance.

Skills

Leadership

Client relationship management

Strategic thinking

Communication

Commercial acumen

Job description

My client, a leading service provider are seeking an experienced and forward thinking Operations Director to lead commercial cleaning operations across a high profile London portfolio.This is a senior leadership role for someone who is passionate about service excellence and thrives in a fast paced, people centric environment.

Key Responsibilities:

• Provide strategic and operational leadership across a large, diverse commercial cleaning portfolio.
• Ensure exceptional service delivery, contract compliance, and consistent standards across all sites.
• Lead, inspire, and develop regional managers and operational teams to achieve high performance.
• Drive innovation, continuous improvement, and best practice throughout the operation.
• Build and maintain strong client relationships to support retention and long-term growth.

Key Requirements:

• Proven senior leadership experience within commercial cleaning or facilities management.
• Strong commercial acumen, with experience managing complex contracts, budgets, and KPIs.
• Excellent communication and leadership skills, with a genuine people first approach.
• Strategic, solutions-focused mindset with the ability to remain hands-on when required.

Joe at COREcruitment dot com