Operations Coordinator - Aquatics

UWA Sport; Crawley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A sports and recreation organisation in the United Kingdom is seeking an Operations Coordinator to manage daily operations and enhance customer experiences across various facilities. The ideal candidate will ensure safety, lead casual staff, and possess relevant qualifications such as a Pool Lifeguard Certificate and First Aid. This role offers a vibrant work environment with benefits including gym membership and parental leave, making it a perfect opportunity for those looking to grow in facility management.

Benefits

Gym and Swim membership

Paid top-up parental leave

Positive team environment

Beautiful campus work environment

Qualifications

• Strong team focus with a meaningful role.
• Knowledge of aquatic facilities focusing on health and safety.
• Ability to enhance customer experience.

Responsibilities

• Oversee facility services and lifeguarding when required.
• Ensure daily operations run smoothly and efficiently.
• Lead and support teams of casual staff.

Skills

Team focus

Excellent communication skills

Health and safety knowledge

Emergency management

Customer service enhancement

Education

Relevant degree or significant experience

Pool Lifeguard Certificate

First Aid Certificate including CPR

Working with Children Check

National Police Clearance

Job description

The Opportunity

Ready to take the next step in your career? Join UWA Sport as an Operations Coordinator, where you'll help deliver exceptional experiences across our sport and recreation facilities.

In this role, you’ll ensure daily operations run smoothly – from overseeing facility services and lifeguarding when required, to providing outstanding customer service and efficient administration.

You’ll lead and support teams of enthusiastic casual staff, including customer service representatives, venue attendants, and pool lifeguards, who all work together to create a safe, engaging, and inclusive environment for students and the wider community.

Reporting to the Senior Operations Manager, you will play a key role in ensuring our facilities are safe, efficient and welcoming for everyone. This is an exciting opportunity to grow your career in sport and facility management within a supportive, collaborative team environment.

About You

You have a strong team focus and are seeking an interesting, meaningful role. You possess good knowledge of aquatic facilities, prioritising health and safety, and enhancing customer experience.

Your excellent communication skills help you build positive relationships and expertly navigate conflicts. You are adept at maximising the experience for students and customers with the ability to confidently manage emergencies.

In addition, you must be flexible and available to work across multiple venues and a 7-day roster in rotation across the team, weekend penalty rates apply (not included in the advertised base salary).

Why will you enjoy working at UWA Sport?

• Gym and Swim membership


• Paid top-up parental leave


• Positive team environment


• Beautiful campus work environment

Essential Qualifications

• Relevant degree and/or significant experience in a similar role


• Pool Lifeguard Certificate


• National Police Clearance


• Working with Children Check


• First Aid Certificate including CPR

If this sounds like an opportunity for you, please click on ‘Apply Now’ to submit:

• A brief cover letter outlining your suitability for the role.


• A current CV

For further information regarding the role please visit UWA Sport.

Applications close on 6 January 2026, however, UWA Sport reserves the right to fill the position before this date.

UWA Sport will contact only those who progress to interview due to the high level of expected applications. Previous applicants need not apply.

UWA Sport Pty Ltd is an equal-opportunity employer committed to providing a working environment that embraces and values diversity. If you have any support requirements, we encourage you to advise us through the application process.