Operations Co-ordinator/Administrator

Speedy Hire Plc; Tamworth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hire provider in Tamworth seeks an Operations Coordinator to oversee equipment dispatch and logistics planning. The ideal candidate will possess strong organizational skills, computer literacy, and relevant experience in a customer service or operational role. This position offers a benefits package including 26 days holiday, training opportunities, and life assurance, among others. Join a dynamic team ensuring smooth operations in a fast-paced environment.

Benefits

26 days holiday (plus bank holidays)

Opportunities for training, development and career progression

Life assurance

Pension Scheme

Canteen facilities

95% discount across the Speedy brand

Voluntary Health Cash Plan

Employee Assistance Program (EAP)

Green Commute Initiative

Responsibilities

• Arranging delivery and collection of orders in accordance with the customer's requirements.
• Processing orders allocated to the depot via the Energy Solutions Desk.
• Close down all Service Work Orders once seen by Service Coordinator / Service Manager.
• Actively manage assets within the depot according to all stock taking and handling procedures.
• Liaising with other depot employees, customers, depots, workshops and sales teams.
• Proactively manage customer queries to a conclusion, providing accurate information.
• Conducting additional depot duties including stock takes as required.

Skills

Strong organisational skills

Good computer literacy in MS Office packages

Strong communication skills both verbally & written

Commitment to learn and develop

Previous experience working within the hire industry or similar customer service or operational role

Job description

Job title - Operations Coordinator

Location - Tamworth

Working Hours- Monday to Friday - 08:00-17:00 - 40 hours per week

Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!

Join our team at the Power depot and play a key role in equipment dispatch and logistics planning. Be part of a dynamic team ensuring seamless operations. If you thrive in a fast-paced environment and enjoy ensuring smooth operations, this role is for you. Apply now!

On a day-to-day basis:

• Arranging delivery and collection of orders in accordance with the customer's requirements
• Processing orders allocated to the depot via the Energy Solutions Desk
• Close down all Service Work Orders once seen by Service Coordinator / Service Manager
• Actively manage assets within the depot according to all stock taking and handling procedures
• Liaising, where required, with other depot employees, customers, depots, workshops and sales teams
• Proactively manage customer queries to a conclusion, in a timely manner, giving full and accurate information
• Conducting additional ad hoc depot duties including stock takes as required

What we offer:

• 26 days holiday (plus bank holidays)
• Opportunities for training, development and career progression
• Life assurance
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

For us to help you on your journey to success, here's what you'll need:

• Strong organisational skills
• Good computer literacy in MS Office packages
• Strong communication skills both verbally & written
• Commitment to learn and develop
• Previous experience working within the hire industry or similar customer service or operational role

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware that some roles within The Speedy Group UK & I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.