Operations & Client Services Executive (Wine Storage & Trading)

PRIMEUR CELLARS PTE. LTD.; London; On-site; GBP 25,000 - 40,000; Full time

Job summary

A boutique wine storage company in London is seeking a resourceful individual to manage daily operations. Responsibilities include overseeing the storage facility, handling client queries, and maintaining accurate records. Ideal candidates are self-motivated, detail-oriented, and have a passion for customer service and wine. This role offers a comfortable working environment with opportunities for growth in the wine trade.

Benefits

Flexible working environment

Exposure to the wine trade

Qualifications

• Comfortable working independently without supervision.
• Experience in operations or customer service is preferred.
• Genuine interest in wines or cellaring is a significant plus.

Responsibilities

• Oversee daily operations of the wine storage facility.
• Handle customer queries and manage clients.
• Maintain accurate inventory and accounting records.

Skills

Self-motivated

Excellent communication

Detail-oriented

Organisational skills

Basic knowledge of wines

Tools

Excel

Email

Admin tools

Job description

Overview

We are a boutique wine storage and trading company looking for a resourceful, self motivated, diligent and independent individual to take full charge of our daily operations. This is a hands-on, all-in-one role ideal for someone who enjoys working autonomously, diligent and is passionate about wine, customer service, administration and some warehouse handling

Responsibilities

• Oversee daily operations of the wine storage facility
• Make sales of storage and wines
• Coordinate some wine deliveries, collections, and inventory movements
• Handle customer queries and manage clients
• Maintain accurate inventory records, documentation and accounting records
• Manage email communications and client billing
• Provide support for wine trading activities
• Assist with basic marketing or events if needed (occasional tastings or private client sessions)
• Keep the storage area organised and secure

What We’re Looking For

• Self-motivated, dependable, and capable of working independently
• Excellent communication and service mindset
• Detail-oriented with strong organisational skills
• Comfortable using Excel, email, and basic admin tools
• Some knowledge or genuine interest in wines and cellaring is a big plus
• Experience in operations, logistics, or customer service preferred

Job Details

• Full-time/part-time
• Comfortable and flexible working environment
• Opportunity to gain exposure to the wine trade

Please email your resume and a short note introducing yourself (and stating your expected salary) to [e-mail]. We’re looking for someone who is organised, reliable, and ready to take full ownership of the role.