Operations Assistant

Arena Racing Company; Bristol; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading operations firm in Bristol seeks an Operations Assistant to oversee the daily office functions. Responsibilities include managing supplies, coordinating maintenance, supporting social events, and providing project support. Ideal candidates should have strong time-management skills, excellent communication abilities, and previous office experience. The role offers a competitive salary of £25,000 – £26,500 per annum and numerous benefits including holiday days, health cashback, and gym discounts.

Benefits

23 days' holiday plus bank holidays

Up to five paid days of charity work per year

Health cashback scheme

Life cover

Pension scheme

Profit share

Cycle to work scheme

Gym discounts

Social events throughout the year

Welcoming and friendly office environment

Qualifications

• Previous office experience, ideally for managed premises.
• Understanding of health and safety standards.
• Ability to support social events and manage contractors.

Responsibilities

• Issue and manage security passes and visitor access.
• Maintain stocked refreshments, stationery, and office supplies.
• Coordinate cleaning needs, maintenance visits, and risk assessments.
• Schedule ISO audits, take minutes and maintain the document register.

Skills

Strong time-management skills

Excellent communication

Coordination skills

Customer service experience

Job description

As an Operations Assistant, you will be the central point of support for the smooth day‑to‑day running of our Bath office. Overseeing office operations, you'll manage meeting rooms, supplies, maintenance, and contractor access, as well as supporting social events, new starter preparation, and environmental procedures. As the first point of contact for queries, you will work closely with the Campus Manager, Managing Directors and People Team to resolve issues quickly, uphold safety standards and maintain accurate records. You will also provide essential project support, co‑ordinating supplier orders, assisting with logistics, setting up accounts and organising travel arrangements.

Responsibilities

• Issue and manage security passes and visitor access
• Maintain stocked refreshments, stationery and office supplies
• Co‑ordinate cleaning needs, maintenance visits and risk assessments
• Schedule ISO audits, take minutes and maintain the document register

Qualifications

• Previous office experience, ideally for a managed premises
• Customer service experience
• An understanding of health and safety
• Strong time‑management skills
• Excellent communication, coordination and administration skills

Salary & Benefits

• Salary of £25,000 – £26,500 per annum DOE
• 23 days' holiday plus bank holidays, increasing with length of service
• Up to five paid days of charity work per year
• Health cashback scheme
• Life cover
• Pension scheme
• Profit share
• Cycle to work scheme
• Gym discounts
• Social events throughout the year
• A welcoming and friendly office environment
• Computer scheme – make savings on IT equipment through a government‑backed salary exchange scheme