Operations and Project Manager

LMA Recruitment; United Kingdom; Hybrid; GBP 37,000 - 42,000; Part time

Job summary

A healthcare communications consultancy in the UK is seeking an Operations and Project Manager/EA to join their remote team. The ideal candidate will manage workflows, assist with project management, and support client-facing teams. Strong organizational and communication skills are essential, along with a background in project management, as the role requires coordination of tasks across a collaborative environment. This is a unique opportunity for an all-rounder who thrives in a dynamic and supportive setting.

Qualifications

• Strong organisational and time-management skills are required.
• Excellent communication and interpersonal skills are necessary.
• Detail-oriented with a focus on delivering high-quality work.
• Ability to work effectively in a remote team environment is essential.

Responsibilities

• Manage operations and support client-facing teams with workflow.
• Assist with budgeting and finance tasks such as processing invoices.
• Coordinate project activities with client teams ensuring timely execution.
• Organize senior leadership diaries and arrange travel.

Skills

Strong organisational skills

Excellent communication skills

Detail-oriented

Proficiency in project management software

Time-management skills

Education

Bachelor’s degree in communications or related field

Job description

Operations and Project Manager/EA - 3 days per week/Remote.

We have the most outstanding role for a candidate who is happy to work 22 hours a week, either over four days or 3(logger) daily days remotely every week, with a requirement to work 1 day a month onsite in London (City). The role pays £37-42K pro rata.

Working with a group of professionals who are charming and high performing and want a capable EA/Ops/project person to assist with a variety of tasks in this outstanding boutique communications agency.

This company is passionate about healthcare and has a niche business with a wonderful reputation in the marketplace and its clients are global.

They are looking for a candidate who can offer all‑rounder abilities and where no job is too small, and who will be equally as passionate about the goals of the business and will be proud to work in this collaborative and nurturing team.

This role requires balancing support for client‑facing teams with diverse project management on client accounts and operational support for the entire team, managing logistics and helping achieve business objectives. The ideal candidate will have a strong background in project management and excellent communication skills.

Key Responsibilities

• Operations Management:
  • Help the team operate effectively and efficiently, leading coordination of team touchpoints, both day‑to‑day work and team away days and socials, and training events.
  • Manage and support document storage and filing (client materials, company materials).
  • Manage Hot Desk days (including research team days and team away days).
  • Manage the team calendar (training, away days, making sure holidays logged).
  • Schedule and provide agenda/minutes for bi‑weekly Operations Meeting.
  • Identify training providers and set up training.
  • Schedule team lunch and learns, and mindfulness sessions.
  • Client and team gifting (birthday flowers, one‑off celebrations, holiday gifts).
  • Coordinate travel with the travel agency for team trips.
• Stay up to date with team and project workload, offering support during times of increased workflow:
  • Attend weekly team meetings: Monday morning meeting, Get Stuff Done and follow‑up on key operational actions.
• Support the team with operational needs, where needed:
  • Manage design capacity needs and workflow.
  • Be the point person for key outsourced services (IT, and Compliance).
  • Provide support for management of company subscriptions (design and research software, databases, etc.) and licenses (copyright, research, other).
  • Handle IT needs and data compliance systems for the team, in collaboration with an IT consultant.
• Support the team with marketing activities:
  • Attend bi‑weekly Marketing Meeting.
  • Edit and post on LinkedIn and other channels.
  • Support awards entries and attendance.
  • Support conference submissions and attendance.

Budgeting and Finance (assisting Financial Controller)

• Assist with raising purchase orders (POs) and processing invoices using Xero, and set up and monitor timesheets.

Project management: Client‑Facing Work

• Work as a junior project manager on client work where appropriate and possible.
• Work closely with client teams to ensure projects are executed according to plan.
• Coordinate project activities, monitor progress, and address any issues that may arise, providing weekly operational support.
поколения< li>Assist in maintaining positive client relationships by providing regular project updates, addressing day‑outer client enquiries, and communicating project progress, milestones, and updates to clients and team members.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Required skills, attributes & qualifications

• Strong organisational and time‑management skills.
• Excellent communication and interpersonal skills.
• Detail‑oriented with a focus on delivering high‑quality work.
• Ability to work effectively in a collaborative but remote team environment.
• Proficiency in project management software tools is an advantage.Ability to plan,Marco, organise, and complete multiple tasks efficiently, adapting to changes in project timelines and specifications.
• Hungry for success and happy to provide assistance across the team depending on variable workloads and client([$%??●ával]] needs.
• Bachelor’s degree in communications, Public Health, Health Education, or a related field is a plus, but is not essential.

This role offers a variety of tasks and the team is extremely supportive and very proud of the work they produce. You should have excellent EA skills and part of the role will involve organising senior leadership diaries, arranging travel and all manner of interesting and varied admin tasks. This is the role for all‑rounders who really enjoy admin and are happy to help out any team member at the drop of a hat and are confident with the MS Office suite and are tech savvy and highly organised. Apply today for immediate screening as this is a superb remote role in a fabulous boutique consultancy with a truly outstanding team who specialise in healthcare communications.